Hart Appliance Center in Queen City is highly praised for its friendly, knowledgeable, and professional service. Customers appreciate the welcoming atmosphere and the helpful staff, especially salespeople like Dave Webb and DJ, who go out of their way to assist with product choices and ensure customer satisfaction. The store offers a wide selection of appliances, including ovens, washers, dryers, and dishwashers, with clear warranty information and competitive prices that often beat big box stores, especially when including delivery and take-away options. Customers have noted the efficient and professional installation team that arrives on time and ensures appliances are properly installed and working correctly. Hart Appliance Center is known for its excellent customer service, quick responses, and willingness to help even elderly customers or those needing urgent replacements. Despite a name change, the store remains a trusted local business that customers prefer for its quality service, great pricing, and wide variety of appliances, making it a reliable choice for appliance needs.
Great experience. Lisa was awesome, very knowledgeable and professional. Highly recommend QueenCity!
February 2026
Lisa Collins was extremely helpful in selecting the Kitchen Aid dishwasher. She was knowledgeable and very helpful in ordering the dishwasher I wanted. It is always nice to have someone to give the assistance needed.
June 2025
Helped me out twice for two different issues. Awesome service and actually tried to save me a visit by walking me through the fix myself. Also great to talk to. Highly recommended
