Verizon offers a wide range of mobile, 5G home internet, and business services. Customers can visit the Hendersonville store or shop online for convenient order pick-up, free 2-day shipping, and same-day delivery options. The store staff is praised for their exceptional customer service, with one customer describing an employee named Anna as a "complete Godsend" for her patience and expertise in switching phone lines. While the store is often busy, the staff is knowledgeable and helpful in resolving various issues, such as setting up a phone's hotspot feature. Despite a rare billing discrepancy, the overall customer experience at Verizon is positive, with the friendly and efficient staff making the process easy for customers.
Ann is ABSOLUTELY AMAZING!!! She is indeed, a subject matter expert! Please cherish this remarkable employee of yours. Every time I've been to this store everyone seeks out Ann for her assistance;and every time Ann solves the problem!
April 2025
Needed an Upgrade. Went to the Four Seasons location. Kevin was patient, kind, and knowledgeable. He is the reason this store is reaching its Sales Goal. Phone is great.
March 2025
Anna was a complete Godsend to us. We had 4 phone lines that needed to be switched from StraightTalk and Anna was EXTREMELY knowledgeable, patient and kind. ❤️
