Cell Phone Stores in Hendersonville, NC

“Walked in because I was stupid enough to plug a hot phone into my phone charger and basically cook my charging port. It smelt burnt and everything. Easy fix would be to take out the SD card and throw it into a new phone; however, the SD card would not pop out no matter what I did.

Took it to the store and Jeff got to me super quickly and took out the SD card within a few minutes. He even helped me slap the SD card into my new phone. When I asked how much, he told me not to worry about.

Definitely coming back and recommending this place for all phone repair needs!”

“The last time I broke a phone was 2004, when as an angsty teenager I smashed my Nokia against a wall (yes, I was very immature). Otherwise I’ve had great luck with all my devices, until last week, when my iPhone 13 slid in between the tailgate of my truck, and I slammed the tailgate hard enough for it to latch with my phone wedged in the side of it. I just bought it a month ago, and I was immediately anxious about what to do. I got a couple of quotes and thought I was better off just buying a new phone, unsure of whether I had done more damage than just the screen. Then I read the reviews for Julio’s Shop, and thought I’d give it a try. I got there at 12:30pm, and by 3:30pm I my phone back as good as new for a very reasonable price. While all he had was an aftermarket screen for my model, the difference is negligible (the warmth of tone is slightly different by maybe 1-2%. If I didn’t do digital photography for the past 12 years, I don’t think I’d even notice. Otherwise it’s high quality, and the service was efficient and very friendly! I can’t recommend this place enough! If you have a device you need fixed, skip Apple and go here; you’ll be very happy!”

“We came to this cricket during the aftermath of hurricane Helene. Even with no power, they were open and able to sell us a phone. The process was super quick and easy. Karla was wonderful, informative and kind. She deserves a raise!”

“Carly is AMAZING. If you can ask for her. She's extremely knowledgeable, compassionate, empathetic, kind and thorough. I was having a bit of a breakdown and needed an affordable phone and had only ever been through Verizon and my bill was over 400 a month through them! Now I pay 45 and got a new phone and she walked me through EVERYTHING. Made the process easy peasy. I cannot rave enough over her. Metro really is the way to go. And don't forget... Ask for Carly cause she's just great. I'm so grateful for her. She will never know what I was going through and I honestly just needed something to be easy and affordable for once. I was in a really bad space mentally and emotionally. I'll truly be forever grateful. Give this girl the raise she deserves. She is indespensable to your company. She truly CARES about customer service and making sure her customers are happy with their service.through EVERYTHING”

“I went into T Mobile last Friday and I want to say that this.... this T mobile spot inside of Sam's Club has the best customer service I've ever had in my entire life. Brad greeted me at the kiosk and sat me down to go over what they have to offer. He explained everything to me in great detail and helped me get a new phone with a service plan that is unmatched. This is now my home for anything involving my cellphone. 10/10”

“This store is great. The staff is friendly and helpful. Big thank you to Grace , specifically , who helped us solve many problems that we had with the phone. Talk about going the extra mile, she even found some savings for us.”

“I went on a rainy Sunday. Got immediate service. I was interested in two phones to replace my 7 year old one not being updated anymore. That's a scam by the phone makers. But the lady that was helping me printed out summaries of both phones and didn't push anything. Their inventory wasn't great. I may just go online as the price was cheaper, but not by a lot. I'd feel comfortable going back.”