Verizon offers a wide range of mobile, 5G home internet, and business services. Customers can visit the Hendersonville store or shop online for convenient order pick-up, free 2-day shipping, and same-day delivery options. The store staff is praised for their exceptional customer service, with one customer describing an employee named Anna as a "complete Godsend" for her patience and expertise in switching phone lines. While the store is often busy, the staff is knowledgeable and helpful in resolving various issues, such as setting up a phone's hotspot feature. Despite a rare billing discrepancy, the overall customer experience at Verizon is positive, with the friendly and efficient staff making the process easy for customers.
Ann is ABSOLUTELY AMAZING!!! She is indeed, a subject matter expert! Please cherish this remarkable employee of yours. Every time I've been to this store everyone seeks out Ann for her assistance;and every time Ann solves the problem!
June 2026
I have just switched my service to Verizon from T-Mobile. I have to pay compliment to DAKOTA and KEVIN for all their help as I come to a new carrier. Both gentlemen are VERY PROFESSIONAL and VERY KNOWLEDGEABLE about the service and PRODUCTS VERIZON offers.
May 2026
Nice store with a helpful and kind team. Thank you for your help, Dakota!
