Carolina West Wireless is a business that offers cellular services and devices. Customers praise the staff for their helpfulness and knowledge, with one reviewer highlighting how an employee assisted in selecting the perfect phone and provided excellent service. The store is considered professional and considerate, creating a positive experience for customers, especially when canceling plans or seeking assistance. Many customers have had good experiences with customer service and appreciate the friendly staff. However, some customers have faced issues with the internet service, which was often unreliable and caused frustration, despite strong signal strength from nearby towers. Repeated outages and billing problems have led to dissatisfaction with their internet provider. Overall, Carolina West Wireless is recognized for its friendly employees and good customer service, especially for cellular needs, but internet service quality remains inconsistent according to some reviews.
Marnita Harris is wonderful work with. 5 Stars MJ on the behalf of the Wilkes County Chamber
November 2024
Tonya @ the Hickory store&the other employees are wonderful! 😊
August 2024
I got a great phone at a great price and the cell service is fantastic. The lady that helped was incredible. I truly believe she enjoyed helping me. Customer service at its finest!
