The AT&T Store in Hickory offers phones, tablets, smartwatches, and connected devices. It provides wireless data plans for every need, including prepaid plans with no contract and popular unlimited data plans. These plans include nationwide 5G service at no extra cost. Reviews highlight great customer service at this location. Staff members are described as extremely nice, very informative, extremely knowledgeable, and helpful, making processes easy and stress-free. Specific praise mentions unbeatable knowledge and customer service, with associates being super attentive and willing to help resolve even crazy scenarios smoothly. The store receives high recommendations from customers.
Nathan was an awesome worker did everything to help us out and got it all done for us the right way !
June 2026
Oscar was amazing! He went out of his way to assist me with getting a new phone after my old phone died! Employees like that are the reason why these large corporations are able to retain customers. I def recommend him and will return for any future encounters! Thanks so much!
January 2026
Even though they’re short staffed. Nathan’s customer service made the wait and my first time experience in the store great.
