The Crowne Plaza Hickory is a hotel for business or as a convenient halfway point for travelers. Reviews note its great location and generally describe the staff as friendly, accommodating, and polite. Many guests found the rooms to be clean and felt safe during their stay, with comfortable beds that provided a good night's sleep. The hotel offers amenities including an excellent swimming pool, a gym, and a great breakfast.
However, the property is widely described as dated and in need of a renovation or refresh. Guests reported worn-out furnishings, some repairs to walls, and worn fitness equipment. Some rooms had maintenance issues like flickering lights, faulty power strips, and an uncomfortable desk chair. Noise from the hallway was also mentioned. While housekeeping typically ensured clean rooms, there were isolated incidents of delays in room cleaning and a room with a stained bed. Although many would stay again, some guests indicated they might explore other lodging options in the area.
A unique property. The price is right. If you go into the stay knowing that the property is a little older, you won't be sorry staying there.
July 2026
This is a great hotel. Staff is awesome. We, unfortunately, had to spend 2 weeks here. Front desk, maids, bartender all awesome. Food is reasonably priced and absolutely delicious. Don the restaurant and bartender guy is amazing. He is definitely an asset to this location. I highly recommend this hotel for any length... read full comment
June 2026
Obviously never been here before, nice warm indoor pool. Comfy room. Sad service at the bar… good menus but bartender said he’s replacing someone last minute and didn’t know and didn’t have anything to make most drinks. Pet friendly though.
