Mobile Phone Accessories in Hickory, NC

“Tyler Robinson Sales Professional, is the best associate I have had with Verizon ever and I have been with them 18 years! I just met him when he came to this store in December 2025. He is very friendly, knowledgeable and eager to help customers and I have seen many over the years, they don’t care. I try to make an appointment with only Tyler, when I need assistance as I am an elderly lady that is not good with all the technology today! I have an IPhone 17, but don’t know much about any of them! Tyler will make you feel at ease and helps you so patiently . He is awesome helping with small tasks like putting on new cases or harder issues that even he can’t fix! After the blackout, he tried very hard to get me back on My Verizon App, so he gave me the info for getting a technician to figure out the issue! It would not recognize my sign In info! It was hard for the tech as he had to use downloads and etc! I suggest that anyone who needs a personable, and awesome sales person in this store, please call or ask for Tyler Robinson only and you will be very pleased with him! Thank you for all you help me with, Kathryn E Aultman”

“Sachin and Logan were so friendly and helpful. We didn’t end up choosing the package they offered and they were still kind and professional the entire time. Maybe next time because I’ll be back!”

“So I went in today stressed out that metro screwed me over, Tevin was so helpful to get me on a good plan and went above and beyond to make sure I left the store with a phone service which I need to make income. I recommend him a promotion by his employer. He at least should get employee of the month since he was patient with us and went over everything there is to know about my new service provider. If you need affordable good service stop by and see Tevin at Cricket he's happy to help!”