Paramount Volvo of Hickory is a highly regarded dealership known for its exceptional service and wide selection of new and pre-owned Volvo vehicles, including cars, crossovers, and SUVs. Located at 1205 South Center Street, Hickory, NC, the dealership offers a large inventory, along with quality service, parts, and financing options. Its team of certified Volvo specialists is dedicated to providing a smooth and satisfying car-buying experience, ensuring customers feel cared for and valued. Customers appreciate the dealership’s thorough and quick service. They mention that repairs and maintenance are performed efficiently, with staff keeping them informed throughout the process. The service team, especially technicians like Heather, is praised for being courteous, helpful, and going above and beyond to ensure customer satisfaction. Sharing videos of vehicle service and explaining any concerns adds to the positive experience, making customers feel well-informed and confident in their vehicles’ care. The sales team also receives high praise. Leaders like Phillip and staff like Jeremy are recognized for their professionalism, honesty, and excellent communication. Customers feel confident purchasing from Paramount, even if they live far away, because of the caring and attentive staff. The dealership’s friendly atmosphere and dedication to customer needs make it feel like a family, encouraging customers to return for future vehicle needs. Overall, Paramount Volvo of Hickory stands out as a dealership that combines quality vehicles, outstanding customer service, and a welcoming environment.
Took my new Volvo there for the first time…best customer service in the Service department! Highly recommend.
September 2025
Courteous and accommodating. Also - Bonus - good snacks in the waiting area. 😂
June 2025
Phillip Powell is an exceptional sales leader who is professional, a great communicator and a joy to work with. His follow through is beyond anything that we have experienced when buying a car. I absolutely LOVE my Volvo XC90 and highly recommend this dealership.