Lumos (formerly NorthState)
Internet Service Providers
Hours:
111 North Main Street, High Point NC 27260
Hours
About Lumos (formerly NorthState)
Lumos (formerly NorthState) is a provider of 100% Fiber Optic Internet, Total Home Wi-Fi, voice, and streaming services across North Carolina and Virginia. They are building a 100% Fiber Optic network from the ground up for families and small businesses in many communities, backed by local, expert customer service.
Customers report being very happy and pleased with Lumos. Reviews highlight great service from signup to install, describing the experience as quick and easy. The installation teams are consistently noted as knowledgeable, professional, kind, informative, and prompt. They listen to customer thoughts on the install, work with them on equipment placement, and make sure the service is working perfectly and fast in all areas of the house. The teams do a terrific job, ensuring lines are properly buried and tidy. Customers describe the service as excellent, fast, and so much better than what they previously had, with competitive pricing. Many state they are very happy they switched and highly recommend Lumos to everyone.
Most Recent Reviews
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September 2026
These are the kindest, most helpful customer service team members ever! They are the Chic-fil-A of service provider industry!
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September 2025
We had an Internet problem disrupting our work from home. They had a technician at the house by 9am the next morning who was able to correct the problem and get it back up and running. Both customer service over the phone and in person was first rate.
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June 2025
Jeffrey was professional and clearly highly skilled in electrical systems. He was respectful and communicated well, and had our internet up and running quickly. Really like our new system!
More Comments(319)
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