Keffer Volkswagen, located in Matthews, NC, is a dealership committed to providing an excellent customer experience. With a focus on both new and quality used vehicles, the dealership aims to help customers find their ideal car. The service center is equipped with certified technicians ready to handle maintenance and repairs, alongside a selection of genuine Volkswagen parts and accessories. Recent reviews highlight the dealership's friendly and professional staff, with particular praise for the new General Manager, who is working to enhance customer service. Customers have expressed appreciation for the knowledgeable salespeople, such as Brandon Y and Joshua Plummer, who provide clear explanations and create enjoyable buying experiences. Many customers felt that their needs were prioritized, with staff going out of their way to secure specific vehicles, even from distant locations. The financing process was also described as helpful and straightforward, thanks to supportive team members like Gene. Overall, Keffer Volkswagen is recommended for anyone looking to buy or service a Volkswagen, thanks to its dedicated and caring team.
