U-Haul Moving & Storage of New River offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers have praised the excellent customer service at this location, highlighting the professionalism and friendliness of the staff. Many reviews commend the efforts of the manager, Tanika, who has gone above and beyond to assist customers in challenging situations. One customer expressed gratitude for her quick help in securing a trailer when it was urgently needed for a move. Another reviewer noted the accommodating nature of the staff, who provided assistance during the return process and even offered refreshments while unloading. Despite some mixed reviews, most customers report positive experiences, emphasizing the helpfulness and cheerful attitude of the team. The location is recognized for its commitment to customer satisfaction, making it a recommended choice for anyone looking to rent a vehicle or find storage solutions. Overall, U-Haul Moving & Storage of New River stands out for its supportive staff and dedication to making the moving experience as smooth as possible.
The staff was very attentive and courteous throughout the entire process
December 2025
Had a hitch installed and found multiple mistakes that could be a fire hazard. However, the general manager was excellent in getting it corrected and ensuring we were satisfied.
October 2025
Fast and easy to get my rental for the day friendly staff very friendly I love this place
