U-Haul Moving & Storage of New River offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers have praised the excellent customer service at this location, highlighting the professionalism and friendliness of the staff. Many reviews commend the efforts of the manager, Tanika, who has gone above and beyond to assist customers in challenging situations. One customer expressed gratitude for her quick help in securing a trailer when it was urgently needed for a move. Another reviewer noted the accommodating nature of the staff, who provided assistance during the return process and even offered refreshments while unloading. Despite some mixed reviews, most customers report positive experiences, emphasizing the helpfulness and cheerful attitude of the team. The location is recognized for its commitment to customer satisfaction, making it a recommended choice for anyone looking to rent a vehicle or find storage solutions. Overall, U-Haul Moving & Storage of New River stands out for its supportive staff and dedication to making the moving experience as smooth as possible.
This is by far the best U-Haul rental place I've ever used. Super-friendly, no wait, and great service during pickup and dropoff.
August 2026
Quantay was extremely helpful! Got exactly what I needed without a bunch of hassle. Will use again for sure!
July 2026
was helped by leviticus, he made the process super simple and easy, will be coming back, my husband uses u-haul a lot for transporting and will be coming back to this location again as we were in and out in 15 min with a truck and trailer attachment
