Wells Fargo Bank in Kannapolis offers support for financial goals with personalized attention and everyday banking tools. Some customers report delightful and kind service, describing transactions handled with skill, sensitivity, and warm smiles. However, other reviews note that customer service can be better, mentioning attitude from staff and confusion over information given. There are also comments advising caution when depositing money. The branch invites customers to stop by or make an appointment.
I received kind, professional customer service from Caitlin, the Manager and a teller. Everyone was great and they resolved my issue in a complete and timely manner. Thank you!
December 2025
My husband and I had an appt with Gisella. She was very kind, talked us through what we needed and gave us extra information to think about as well. Thank you!!
June 2024
I go there almost every day for change for work. I've never witnessed people this bad that CANNOT COUNT simple ones and fives!!! Seriously, pay your people more so they will do their job!!! Correctly!! been sitting here behind one car for fifteen mins. Bring people from the other location
