Spectrum Store
Cell Phone Stores ,
Internet Service Providers
Hours:
1040 South Main Street, Kernersville NC 27284
Hours
About Spectrum Store
Spectrum Store offers a range of services including broadband internet, mobile plans, and cable TV. Located at 1040 S. Main St. in Kernersville, NC, customers can shop for internet, upgrade services, pick up or return equipment, and pay bills. The store is noted for its swift and courteous service, with many customers appreciating the online scheduling option that reduces wait times.
Reviews highlight the helpfulness of staff, with specific mentions of employees who provided efficient assistance in setting up new lines and equipment. Customers have reported quick service, often completing their visits in under 30 minutes. The store also offers an upgraded app for service outages and easy-to-follow instructions for self-installing replacement equipment.
While some customers express frustration about limited internet provider options in their area, the overall impression of Spectrum Store is positive, with staff recognized for their patience, customer service, and problem-solving skills. Many customers plan to return, enjoying their experiences and the service provided by the employees.
Most Recent Reviews
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September 2026
Great service with Spectrum. Customer service is wonderful, polite and very informative of our situation. Thank you for being there when we needed you the most.
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September 2026
Went to Spectrum in Kernersville to return some equipment. I did not make an appointment, signed in when I arrived. Wait time was very short, less than 10 minutes.
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July 2026
Wonderful help from Anna. Happy I had made an appointment. Phone like new now that I know how to work with all of the updates.
More Comments(143)
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Kernersville, North Carolina