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8:30AM - 8:30PM
2885 Reynolda Rd Ste A, Winston-Salem
Mobile Phones
“Had to port my number back to T-Mobile this morning after 11 days of no service with Verizon due to a failure caused by the store where I’d purchased the service 11 days ago. Turner, my sales agent at this store, could not have been more understanding, helpful, friendly and cool about the whole thing. He took care of it immediately and I’m on my way to having service again. Wish every store and staff could be like this. A++ -Pete”
“Alazar, Leo and the Manager are very kind, professional in their service and truly focus on the customer priorities. I´m was T-Mobile customer, now I´m really happy be AT&T, thank you guys!”
“I my name is Wanda Hickman and I generally pay my bill on reynolda road at the Metro and I'll tell you the service is wonderful I mean I couldn't ask for a better place to go the nicest lady in the world will work there she'll help you out with anything she's patient and I just think she's remarkable and y'all need many many more people just like her so I just want to say I want to give her five stars because she deserves everything I want to give her a 10 if you got enough room on the dotted line but I think she's remarkable”
“excellent customer service. Was superior in addressing the issue I came into the store about , any problems and updates , I will come back in to T-Mobile for service ! @connctivitysource , @blanca ,@Tmobile”
“Best offers for phone, phone plans and bundles. This location has better promotions than other locations and set me up with 4 phones and service in less than 20 minutes. All unter $150.00. Don't go to other locations, try here first.”
“Store 190 @ Hanes Mill Court is by far the best BOOST MOBILE store. The customer service is by far the Greatest, the service is quick and easy and Sarah is the BOMB ?. Her personality, her spirit, he smile will make any customer service experience a great one. Sarah I will be back to see you and I appreciate you for all your hard work and wonderful friendly service. This location gets 10 gold stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
10AM - 8PM
3619 Reynolda Rd, Winston-Salem
Mobile Phones
“I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket”
“I recently got a new phone and had to go into the store twice because it seems the phone was a dud first time we thought we fixed the problem. The staff was great, very knowledgeable, helpful and friendly. Second time I came in when I explained the problem. The gentleman almost immediately said no problem. Let’s exchange it and get you a new phone since I was still within my 30 day warranty. I was very impressed with Khailil’s
customer service, friendliness and eagerness to go above and beyond. While we were waiting for my phone to download onto a new replacement phone, he even double checked my account to make sure there wasn’t any deals or specials that I was missing out on. I greatly appreciate all his hard work.”
“I appreciate Kristina's CSR skills during the 5g update. I live in Atlanta and while here she called me and assisted me with updating my phone when the Boost associates told me I had to purchase ANOTHER PHONE! She saved me money and time and I appreciate her!”
“Melody was dedicated and definitely on her job! As I walked in, there were 3 customers at the service desk. Two were together. Melody finished business with the guy. She asked me what did I need assistance with. I told her, I was referred by my brother and was told they had some very fast acting chargers. She helped me pick out the right charger, and assured me it was a great product. She has used that same one! We conducted our business and she continued to help the two customers that just purchased phones and service! I definitely recommend this place. Especially when Melody's there!”
“On Saturday, March 30, I was in the store and received excellent service from Sarah. With my little English he was able to help me and I upgraded my cell phone. I am satisfied with her treatment and her good humor. I hope there are more people like Sarah with her great dedication. Thanks Sarah!”
“My wife and I recently had the pleasure of being assisted by Shaq at this store. He was very professional, informative, courteous and most of all patient with us! We will be returning to see him again soon to discuss adding Spectrum mobile to our services. THANKS SHAQ!”
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“Awesome experience at Verizon thanks to Gerrian Slater. He was super helpful, patient, and personable. He went ahead and put my screen protector on without me having to ask, which I really appreciated. He also spoke and included my eight year-old son. Awesome guy and great service!”