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8:30AM - 8:30PM
2885 Reynolda Rd Ste A, Winston-Salem
Mobile Phones
“Isaiah was so helpful! I’ve been to 3 different stores trying to get an issue with my phone sorted out and he was the first person who was actually helpful. Everyone in the store was very pleasant and polite, I didn’t have to wait around at all! Overall great experience.”
“Went in this afternoon with a complex transaction switching everything from a business to personal account added an Apple Watch and AT&T air Internet for our home. Expecting this to be problematic. But it went very smoothly. The staff there is top-notch and very good to deal with. It was not crowded at all in fact we made an appointment yesterday and got right in today. Very pleased with this location and AT&T”
“Mike was very helpful and happy to help and very nice ,they all were very nice I was very satisfied and pleased with the customer service , and I'm very pleased with my new phone 🙂👍🏾”
“Xander was absolutely amazing, I continously keep coming to the East Hanes location because he is very professional and has all the answers and resolves all of my issues everything my family and I cone to the store.”
“Best offers for phone, phone plans and bundles. This location has better promotions than other locations and set me up with 4 phones and service in less than 20 minutes. All unter $150.00. Don't go to other locations, try here first.”
“Store 190 @ Hanes Mill Court is by far the best BOOST MOBILE store. The customer service is by far the Greatest, the service is quick and easy and Sarah is the BOMB ?. Her personality, her spirit, he smile will make any customer service experience a great one. Sarah I will be back to see you and I appreciate you for all your hard work and wonderful friendly service. This location gets 10 gold stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
10AM - 8PM
3619 Reynolda Rd, Winston-Salem
Mobile Phones
“I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket”
“I appreciate Kristina's CSR skills during the 5g update. I live in Atlanta and while here she called me and assisted me with updating my phone when the Boost associates told me I had to purchase ANOTHER PHONE! She saved me money and time and I appreciate her!”
“Anthony Banner is by far the BEST Verizon employee that I have ever encountered! He is the most patient, knowledgeable, very helpful, friendly, and kind employee I have ever dealt with in the ten years we have used Verizon. He genuinely cares for his customers. THANK YOU, ANTHONY!!”
“Melody was dedicated and definitely on her job! As I walked in, there were 3 customers at the service desk. Two were together. Melody finished business with the guy. She asked me what did I need assistance with. I told her, I was referred by my brother and was told they had some very fast acting chargers. She helped me pick out the right charger, and assured me it was a great product. She has used that same one! We conducted our business and she continued to help the two customers that just purchased phones and service! I definitely recommend this place. Especially when Melody's there!”
“Abdel Asnabla, Store Specialist was very helpful during the full process of getting my new phone. He guided each step and explained each process.i thank him. Judy Atminson”
“Kat was amazing and so helpful. The past couple of days were so frustrating at another store but today, Kat was very understanding and helpful and got me my refund! I recommend this store to anyone that is looking for T-Mobile service”
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“Tim helped me and my family today, he was awesome! We went in the day before and ended up needing more information from our current carrier at the time so we had to come back the next day. Tim came in 30 minutes early to help us. With the amount of lines we had to switch over and update it took a while and he was absolutely great the whole time! He was very kind, helpful and informative of products and service information and if he didnt know an answer he immediately pointed us in the direction of how to find the answer or called someone himself. Will definitely return in the future if i ever need anything.”