Verizon in Knightdale offers a positive experience for customers seeking mobile and internet services. The store provides options for in-store appointments, online orders with free 2-day shipping, and same-day delivery where available. Customers praise the staff for their helpfulness and dedication. Felica is noted for her quick and effective answers, making the sign-up process easy. Tabitha, the manager, is often described as sweet and dedicated, ensuring smooth transactions like phone trade-ins and plan adjustments. Customers appreciate her ability to match online offers and provide discounts, such as military benefits. Pete and Kyle are recognized as a knowledgeable duo, giving honest information about pricing and availability. Jazz is commended for her friendly service and quick problem-solving skills. Overall, the store staff is considered efficient, knowledgeable, and committed to customer satisfaction, making Verizon a reliable choice for mobile services in the area.
Very professional corporate store at White Oak area!
May 2026
Eric the store manager was the BEST!!! Even though they were extremely busy, he took very good care of us!!! Thank you 🙏
December 2025
Visited the store yesterday to get a new phone. Jeff was my sales associate and he was very helpful, kind and patient. Best experience at a Verizon store yet! Would happily come here for any and all of my phone related needs.
