“I woke up this morning to a completely dead phone. After doing all I knew to do, I went to the Verizon store in Zebulon. Wrong choice!!! They were no help at all, didn’t even try. I ended up call my daughter in law, I’m on their plan. She called the Knightdale store and when I got there they knew my name when I walked in. Two guys named Pete and Moises. They were the best. Said we know what’s wrong with your phone and in 5 minutes I was out of there. Couldn’t ask for better service and better people. I’ll never go anywhere else. Thank you Pete and Moises. You made my day.❤”
“I had an outstanding experience with T-Mobile in Knightdale, NC thanks to Tye. He helped me transfer my lines seamlessly, found ways to save me money, and made the entire process so easy. What impressed me most was his patience and knowledge. He answered all of my questions, explained everything clearly, and worked efficiently so I wasn't stuck in the store all day. I highly recommend asking for Tye—you'll be in excellent hands. Thank you for the exceptional service!”
“I was blown away by the excellent service and turnaround time by ProTronics. Here's the story... I needed 100 PCB's reworked as soon as possible because it was affecting our customer's production line. I called around to different local shops on Tuesday afternoon and found ProTronics. They confirmed they could work on it ASAP, so my customer overnighted the parts to me on Wednesday, arriving in Durham Thursday morning. That morning, I walked through the rework requirements with the professional staff at ProTronics. They began to work on them THAT SAME DAY. At one point, they had a follow-up question for me. Instead of moving ahead, they paused until I met them again at the office. It was obvious that ProTronics wants to make sure they do it 100% correct. By EoB Thursday, they had completed over half of the 100 PCBs. We overnighted that first batch back to the customer to alleviate the production stoppage. The next day, the remaining units were finished, and we sent those out as well.
The quick turnaround time, the commitment to quality, and the excellent communication are truly remarkable.
Thank you, ProTronics team!! You saved the day.”