“I had a great experience working with Priscilla at Verizon. She was professional, friendly, and extremely knowledgeable about all the plans and devices. Priscilla took the time to listen to my needs and made sure I understood my options without feeling rushed or pressured. She went above and beyond to make the process smooth and stress-free. Excellent customer service Verizon is lucky to have her!”
“This T-Mobile in knightdale is the best T-Mobile customer service I have ever been too. I came in annoyed and upset with another T-Mobile at a different location (New Bern) and they could tell I was upset and they still stayed professional and mature the entire time. They were all great people and very nice and helpful thank you all very much for fixing another locations mistakes and lies. Great people great atmosphere.”
“I was blown away by the excellent service and turnaround time by ProTronics. Here's the story... I needed 100 PCB's reworked as soon as possible because it was affecting our customer's production line. I called around to different local shops on Tuesday afternoon and found ProTronics. They confirmed they could work on it ASAP, so my customer overnighted the parts to me on Wednesday, arriving in Durham Thursday morning. That morning, I walked through the rework requirements with the professional staff at ProTronics. They began to work on them THAT SAME DAY. At one point, they had a follow-up question for me. Instead of moving ahead, they paused until I met them again at the office. It was obvious that ProTronics wants to make sure they do it 100% correct. By EoB Thursday, they had completed over half of the 100 PCBs. We overnighted that first batch back to the customer to alleviate the production stoppage. The next day, the remaining units were finished, and we sent those out as well.
The quick turnaround time, the commitment to quality, and the excellent communication are truly remarkable.
Thank you, ProTronics team!! You saved the day.”