The AT&T Store in Knightdale offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Customers report outstanding and helpful customer service, with staff described as patient, knowledgeable, thorough, and efficient. Reviews highlight employees who resolve issues quickly, provide clear explanations of plans and rebates, and help find optimum solutions for needs and budgets. Experiences are noted as timely, with customers leaving happy and satisfied, often stating it is their best experience at an AT&T store and that they will definitely return.
I love going to this store. Ray was very helpful!!!
May 2026
Ty worked with me today. She was awesome on top of spectacular. She reprogrammed my phone which I totally messed up. Walked me through everything and when I left Knightdale I was completely satisfied with the service. If you could clone her so everyone can be like her that would be great too.
April 2026
Sergio was amazing, extremely professional and went above and beyond for me. I would highly recommend this location, he was fantastic!