The AT&T Store in Knightdale offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Customers report outstanding and helpful customer service, with staff described as patient, knowledgeable, thorough, and efficient. Reviews highlight employees who resolve issues quickly, provide clear explanations of plans and rebates, and help find optimum solutions for needs and budgets. Experiences are noted as timely, with customers leaving happy and satisfied, often stating it is their best experience at an AT&T store and that they will definitely return.
Sergio was amazing, extremely professional and went above and beyond for me. I would highly recommend this location, he was fantastic!
April 2026
Griselda was very helpful in changing our plan. Answered all questions with a smile. We picked up over the air Internet. Unfortunately it is not to work where we live. Hopefully fiber will come down our road.
March 2026
Gris is always helpful and kind. She has helped me or my family on 3 separate occasions and is always friendly. Please give her a raise.