Walgreens provides a variety of services including prescription refills, health and beauty products, and photo printing. The pharmacy hours are Monday to Friday from 8 am to 10 pm, Saturday from 9 am to 1:30 pm and 2 pm to 6 pm, and Sunday from 10 am to 1:30 pm and 2 pm to 6 pm. Customers have shared mixed experiences at Walgreens. Many appreciate the exceptional service from pharmacy staff, particularly a young female pharmacy tech who helped reduce prescription costs and another employee who went above and beyond to ensure customers received the help they needed. However, there have been instances of poor customer service at the checkout. One customer reported a frustrating experience with a call center staff member, but noted that another employee named Makaela was professional and helpful in resolving the issue. Overall, while the pharmacy staff often receive praise for their dedication and assistance, there is a call for improvement in customer service at other areas of the store.
Kirby from the pharmacy is awesome! He is always so helpful when a problem arises and is very personable and friendly.
July 2026
A+ The drive thru at the Lexington pharmacy location provided a pleasant pick up of my prescription. The gentleman working the window was very friendly and turned my day around which had been going poorly. Thank you for your kindness, Kirby!
June 2026
The staff here is absolutely amazing and they do everything they can to make sure you leave with everything you need.