Home Improvements in Matthews, NC

“George was great at assisting us with a new grill. Antonio and John the tech went above and beyond when we realized part of the grill needed to he disassembled in order to fit in the back of my SUV. Thank you all for being a great team!”

“I always get the help I need when I come but today the associate Braylon in Lumber went above and beyond!! This guy literally didn’t leave my side until we exhausted all options. And had a great attitude the whole way through. Though they didn’t carry what I needed he made sure I had a reason to return as a customer.”

“I wanted to share my experience recently with two very helpful and resourceful associates at Lowe's - Sycamore Commons location. Who went above and beyond to assist me with finding a cable clamp I needed to complete my project.

Those two associates are Dan and Bob P.

I was handed off firstly to Dan by a front door person. Dan was very knowledgable about the various Lowe's products that could be use for my application. He even suggested alternative product uses I hadn't even considered. So while I mauled over my new suggestions from Dan. He went ahead and warmly handed me off to Bob P. So that he could assist me with any additional questions while Dan assisted a different customer who was specifically sent to him for assistance.

Enter Bob P. - he was just as helpful and resourceful. He even tape measured and did some quick math calculations to get the circumference so that I could get the exact size needed. When we found that Lowe's did not carry the size I needed he on the web and located it and even identified places locally I could pick it up!

Most would say the days of this level of customer service is long gone. I found it in abundance at Lowe's Sycamore Commons location in Matthews, NC.

Thanks again : )”