Public Storage in Matthews offers a convenient and hassle-free storage solution. Reserving a space is free and commitment-free, with the option to use their online eRental service to skip the counter and go straight to the unit. Customers praise the exceptional customer service provided by the team, particularly Amber, Jenny, and Tim, who are described as helpful, sweet, and willing to go above and beyond to ensure a smooth experience. Reviewers highlight the friendly and courteous staff, making the process of storing belongings as easy as possible. Overall, Public Storage in Matthews provides a reliable and customer-focused storage option for the local community.
I had a problem with my account and Amber was instrumental at assisting Jenny at another location to get me straightened out! Great customer service!
August 2026
Amber is the best to work with, very good at helping solve any issues.
June 2026
Amber is awesome and always willing to help no matter what is going on, even when she is going through a rough time she always helps and always has a smile on her face
