Public Storage in Matthews offers convenient and affordable storage solutions with no-cost online reservations and the option to skip the counter using eRental. The facility is clean, safe, and well-maintained, providing a welcoming environment for customers. The staff, especially managers like Charles, are friendly, knowledgeable, and dedicated to excellent customer service. Visitors often find the process simple and straightforward, with staff explaining everything clearly and answering questions thoroughly. Overall, the location is praised for its great service, friendly staff, and clean facilities, making it a reliable choice for storage needs in the neighborhood.
Amber is awesome, very knowledgeable, and help me get exactly what I needed
August 2025
Charles was awesome today very helpful and nice !!!!
August 2025
The level of customer service I receive from this location is amazing. Charles is accommodating, accessible and friendly. It’s always a welcoming experience. You can tell that Charles genuinely enjoys what he’s doing.
