Public Storage in Matthews offers a clean, safe, and accessible storage experience. Customers appreciate the friendly and accommodating staff, with specific praise for employees who provide personal and professional service. The facility is easy to use, with options like online eRental to skip the counter and go straight to the unit. Visitors highlight helpful staff members who show multiple units and assist with choices, making the process smooth and stress-free. The property is well-maintained, and the location provides additional amenities such as accessible bathrooms. Overall, Public Storage near Matthews is known for its great service, friendly staff, and convenient, easy-to-navigate facilities, making it a highly recommended option for storage needs.
I seen Allie in the lot working. I asked her about changing units. She was wonderful & very helpful taking time to answer all my questions & got me taken care of
August 2025
I came in to rent and this is the best storage unit I ever used thus far. The company was clean and has an accessible bathroom when coming and going. Very easy, friendly and accommodative services. Thank you Asia for all your help. I definitely recommend Public Storage for anyone looking for a storage to rent out.
August 2025
Really amazed by the level of customer service shown by Allie & Tim. I will bringing more business to this location.
