Spectrum Store in Matthews, NC, offers a range of services, including broadband Internet, mobile, and cable TV. Customers can visit the store at 2211 Matthews Township Pkwy to shop for Internet plans, upgrade services, pick up or return equipment, and pay bills. Reviews highlight the store's helpful staff, particularly one representative who is noted for her professionalism and knowledge. Customers appreciated her assistance during challenging situations, making the experience smoother. While some reviews mention occasional unhelpfulness from other staff members, most customers report a positive experience with service and efficiency. The store is recognized for its ability to quickly resolve issues, such as setting up Internet access or returning equipment, often with minimal wait times. Overall, Spectrum Store is recommended for its effective service and knowledgeable staff who help customers navigate their options and needs.
The absolute best painless and fast i forgot the man's name from the Bronx when he was young knows how to work. Some day soon he will have his own store pay him!
August 2026
Appointments doesn’t matter here, expect to wait a long time. Surprised there isn’t a designated pick up drop off kiosk.
July 2026
The staff was patient and understanding then cleared my phone of all viruses. My phone works great now.
