Spectrum Store in Matthews, NC, offers a range of services, including broadband Internet, mobile, and cable TV. Customers can visit the store at 2211 Matthews Township Pkwy to shop for Internet plans, upgrade services, pick up or return equipment, and pay bills. Reviews highlight the store's helpful staff, particularly one representative who is noted for her professionalism and knowledge. Customers appreciated her assistance during challenging situations, making the experience smoother. While some reviews mention occasional unhelpfulness from other staff members, most customers report a positive experience with service and efficiency. The store is recognized for its ability to quickly resolve issues, such as setting up Internet access or returning equipment, often with minimal wait times. Overall, Spectrum Store is recommended for its effective service and knowledgeable staff who help customers navigate their options and needs.
Girl at Spectrum today to payment bill was fast and very kind.
April 2026
Noel, provided amazing customer service from beginning to end and went above & beyond!
May 2025
I needed to upgrade to a new phone so I made a reservation and was in and out easily. Had a great experience. Definitely make a reservation if you can!
