“Tons of inventory and helpful staff. Only reason for 4 stars is that it’s a little overpriced for certain items. They do offer a 30 day guarantee on purchases though”
“If I could give this place 10 stars I would. I am a college student and the owner Kevin is very kind and professional helping me with my car. They stand by their work and every time I bring my car here they take good care of me and explain anything very thoroughly. I stopped going to the actual dealership because I trust the owner much more. The other workers are awesome too and they provide immaculate service. They are very knowledgeable on all cars. Kevin needs a bigger shop because this place is getting very popular. I also live an hour away now and continue to bring my car here because I trust them way more. This rating is definitely just tip of the iceberg. I recommend everyone to come here because they’re honest and GOOD at their work.”
“We were recommended to Excel by our dealership. I was hesitant because I thought the prices would be sky high. They weren’t. Whitney was very professional and gave us an estimate and told us to come back the next day. It was an easy fix. John was great!! We even got a tshirt and hoodie. We also met the owners as we waited. Very very nice people. Excel Body Shop is very professional and inexpensive. They do very good work. I would definitely recommend Excel Body Shop.”
“Wanted to give a shout out to Tyler with the service team. After a poor experience the day before at a different shop where I walked out after not receiving an oil change and tire rotation after 7 hours despite having an appointment, my patience was pretty low. From the initial introduction, Tyler was nothing but professional, kind, and communicative. He kept me informed throughout the entirety of my stay. He called with some recommendations, and when I informed him that those services had been done at an alternate location, he quickly inputted those services into my vehicle’s file so that way they wouldn’t be recommended every time I came back I was in and out in less than an hour. Go see Tyler for all your service needs.”
“I've been a customer for a decade at this location. Josh went above and beyond to help my wife and I. His level of courtesy and care is why I'll be a customer for another decade and more!”
“I needed my exhaust system replaced. They got me in right away and even though it was a costly repair, they didn’t charge me 2 babies and a dog, and didn’t try to force unnecessary repairs on me. I Highly recommend them for your auto repairs.”
“Lauren helped me get a car after the transmission in my old one went out. She wasn’t pushy with the sale or any additional charges that the salesmen before her were pushy with.”
“I’ve been going to LMS for years now, and they have always taken great care of me. It’s a great environment with a friendly, knowledgeable staff and an excellent selection of motorcycles, ATVs/UTVs, on-road and off-road machines, and more. They also have a huge selection of apparel, riding gear, parts, and accessories to actually see and try on in person—easily one of the largest selections in the area.
I recently purchased another motorcycle from them, and the experience was exactly what I’ve come to expect. The entire process was straightforward, comfortable, and never felt pressured. They’ve always been willing to answer questions, help find what I’m looking for, and make sure I’m taken care of before and after the sale.
What really keeps me coming back, though, is the people and the atmosphere. LMS feels like a local motorcycle shop should. Whether I’m there to buy a bike, pick up gear or parts, or just stop in and look around, I’ve always felt welcome.
After years of doing business with them and now another motorcycle purchase, I have no problem recommending LMS to anyone looking for a bike, powersports equipment, gear, or just a good local dealership that takes care of its customers.”
“Daniel was professional when I came in for a flat tire repair. He got me set up in a timely manner. Nick checked my tire for leaks, checked my valve stem, and rim. They found no leaks or anything wrong with the tire. They were honest and even filled up my tire with air. Some shops would try to sell you something else since you’re already there to generate income but they were super up front and honest which is hit or miss with today’s society.”
“I called them on Wednesday and got an appointment for Friday morning. The inspection was done within an hour, and the repairs were completed shortly after. I had my alternator replaced and my AC recharged. I was back on the road by noon. The staff and mechanics were very friendly. Reviews are accurate. I highly recommend this place!”
7AM - 4PM
3124 New Bern Hwy, Jacksonville
Auto Repair
“Jeremy Heath is very attentive to my requirements, very professional and detailed in his explanation of the vehicle. He’s friendly and sincere smile and attitude was so effective that I purchased my six vehicle from Stevenson Hendrick Toyota.”
“Highly recommend! They were so friendly and not very busy. My inspection was done in less than 15 minutes. I will be going here again for my next oil change too! Thank y’all so much for great customer service!”
“I was rear-ended in an accident and I chose Gerber Collision & Glass off of a list from my insurance to have my car repaired here.
It was a wonderful experience and very fast! Zachary and Darlene were both so helpful through the whole process, and I greatly appreciated the text updates.
My car looks great and I picked it up from Zachary and he went over everything with me. He is a great employee, and I valued all of his help!
sheila-gaye: brown, All Rights Reserved, UCC 1-308”
“Dorwart’s Garage is awesome. They actively try to save you money. They know the car quirks, especially MINI Coopers. They don’t mock you for bringing in a dirty car. Well, most of the time. Ok, so they may mock a little but they don’t charge extra or make you clean up what falls off.”
“Brought my car in for an oil change and was not disappointed at all. They talked with me about the services and what would be recommended in the future. The price was very good compared to what I had paid at other places. Highly recommend them for any work you need done. They Will definitely be my go to place from now on out.”
“First time using. Shopped around and decided to try B&S. Their quote beat the other body shops in town by far, very reasonable. We had our Rav4 rear quarter panel repaired after someone scrapped us and a door ding on the passenger door repaired. We were not disappointed. Work was A+ and completed within estimated time and price and we are very pleased. Great customer service and front desk staff was very prompt and professional. We highly recommend contacting B&S before you commit to any other body shops!”
“I wish we had found this place sooner! But after 9 years of being in Jacksonville, I’m glad we have! I trust Tina and Allen — which I think is a big deal for an automotive shop where businesses can easily take advantage of clients. I trust that they are keeping our vehicles safe for our family.
I initially reached out to Tina when the dealership in Jacksonville told me our Sienna needed over $6k in work done. I took our van to Allen’s for a second opinion, and after they looked everything over, the van only needed about $600 worth of work. We brought our other vehicle to them the next day to have looked over for an honest opinion. We have been back with both vehicles since and have had great service each time!
I especially appreciate their communication, thoroughness, and fair pricing! All around great business! Thank you so much for your service.”
“Gerber collision exceeded and far surpassed my expectations! Everything from the customer service, scheduling of service, and the repairs that were completed were 10 out of 10! I even got my car back, almost 3 weeks ahead of schedule”
“My vehicle wouldn’t start so I called Todd and, even though he wasn’t able to get to me right away, he gave me some troubleshooting tips that helped a lot in the meantime. He clearly has a wealth of mechanical knowledge, he’s professional and he will be the first mechanic I’ll contact from now on.”
“I bought a used 2020 Nissan from Kevin Heigl this weekend. He was very personable and I felt he was looking out for my needs. Everyone from the receptionist to the finance officer was friendly and knowledgeable. It was such a wonderful experience!”
“On August 29th, 2026, I came in here feeling ambitious yet confused on what I was going to do and what even I was looking for. I give my gratitude to a lady named April who helped me and invited me here in the first place, followed by the main man Jose who helped and walked me through on what was available in my range. This was my best decision and moment of buying a car for the first time. I absolutely recommend for whoever needs a car and is searching for very reliable salesmen.”
“I had a wonderful experience with Sanders Ford. Kaela was amazing and I was in and out within 2 hours!! Kaela came in on her afternoon off to help me buy my new car which I love! Thank you Kaela and Sanders Ford!!”
“They saved me. I was broke down in dollar general parking lot and stranded with two small children at 9 o’clock at night and they just happened to be going to DG to get a soda and they saw us and came over and helped me get my van cranked. I am so forever grateful!!!!”
“THANKS Chris and Steven and the crew at MTB Western Boulevard. I had a bad valve cover that leaked. The valve cover was hard to locate which extended my truck stay at the shop. The part arrived over a week later and the shop installed it the same day it arrived! Additionally, the oil damaged some electrical components under the hood. All the repair work was done professionally and the prices were reasonable!
I have had my vehicle back for just under a week and everything is PERFECT!!”
“Shawn is amazing. Kept us updated at every single moment he could on the repairs. Everyone is super helpful and professionals I will never take any of my vehicles anywhere except caliber”
“Pulled in cause I thought I had a flat tire, they filled it with air, test drove it and gave it back… didn’t charge me anything.? Great service, super friendly. Definitely will be coming back.”
“Very busy, I had to wait 2 weeks to get in. They fixed a gas leak, something small but worth the wait. Other places told me it would be a big job, equals more money... I will come back again.”
“I took my car in, first thing in the morning this past Saturday to beat the crowd in need of pre-holiday repairs. I was greeted right away, and I explained what I needed; new tires, brakes and an oil change. After a few hours passed, I was called back to my car where the mechanic stated that I didn't need brakes and proceeded to tell me that a backing clamp came loose on the front passenger brake pad. He fixed this no charge and they finished up with the tires and oil change. I had budgeted out quite a bit of money to take my car in, and as it turns out, they did it for half of what I was expecting. I am very pleased with the professionalism of Blacks and they have solidified a permanent return customer. (this is not the first time they've exceeded my expectations)
UPDATE: I’ve been using Black’s Tire for years, and this experience is exactly why I keep coming back. After my car ended up in a ditch, I brought it in expecting there was a real possibility of suspension or other damage. They checked everything out, replaced the two front tires, performed the alignment, and got the car driving better than it did before the accident.
What I appreciate most is that they didn’t try to upsell me or tell me I needed a bunch of unnecessary repairs. They found what was actually wrong, fixed it, and charged me a very reasonable price for the work. Since getting the car back, I’ve put it back to work driving and it has been running and driving beautifully.
It’s hard to find a shop you can trust to tell you what you actually need instead of what they can convince you to buy. Black’s has earned that trust from me over the years, and this visit only reinforced it. Great work, fair pricing, and honest service. Highly recommended.”
“I had a most wonderful experience with Willis Automotive. The quality of work, timing, honesty, etc. was exceptional. I would recommend their service to anyone in need of automotive repair. Great job and thank you very much..”
“Came in with bolt on parts and a tune file, they keep me updated and explained the whole process to me any concerns or questions that I asked they responded in a quick in timely manner. They installed the parts fast and quickly. if you guys want performance modifications done or tune this is the shop!”