“Amazing customer service at store 7995 on Indian Trail Run! I needed some documents notarized & Tricia had no issue with me emailing them to her (I had signed them early?) She offered to print them out again. It was the dumbest mistake but she was so unbothered by it. I took a lot of their time but they were sweet & understanding. Andrea took care of the other customers in the store while I was being helped. I will absolutely come here again for their services.”
“Being in the solution business myself, I am extremely appreciative when I encounter a vendor who gives me some of that solution magic back. The UPS store number 2688 on Dickerson Boulevard in Monroe is all of that. When I tell you they bring the creative, critical thinking, problem solving, never say die vibe, all undergirded by expertise, common sense, and a customer service perspective, I mean every word of that. They have delivered for me every time and exceeded my expectations every time. And I ask for a lot. So I am giving them the highest recommendation with absolutely no reservation. Go there and ask them for help and you're not going to be disappointed.
Special shout out to Abby who, in the midst of a store full of customers, helped me navigate and get what I needed while still delivering customer service to all the people in line. Everybody was served and satisfied. My problem was resolved in the flow and she just kept it moving. And I really want to give special praise to Linda as the leader there because she has shown up for me herself. And it's obvious that she has done a great job hiring and instilling in her team the value and the expectation of excellence with every opportunity.
So cheers UPS store on Dickerson Boulevard. You will see me again.”