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“Mrs. Sion has been more than helpful to me, explaining how credit works and what options are available to me to start building credit as a young adult. She’s is very personable and down-to-earth (humble and easy to communicate with). Mrs. Sion made sure all of my questions were answered before ending the call, which was very considerate! I don’t write reviews often, but writing this one has been my pleasure :)”
“The associate who helped me was Tyler Hoyle and he was working at the Progress Way location. He was extremely friendly, knowledgeable, and helpful. Tyler handled each of my requests quickly and efficiently. It was a great experience.”
“Stacy,over at the Celanese Ave Branch RockHill SC,was really helpful throughout my transaction, and also enlightened me about an advancement Equity loan offered to members looking to renovate their home and a host of other options. Had a great experience..”
“I finally moved all my money into Sharonview's Jumbo Money Market after speaking with Jared at the Carmel branch a while back. Maddi helped with with the transaction. Something I should have done a long time ago! What great customer service from the Carmel Branch! Thank you Jared and Maddi!
Roger Fridley”
“The people writing the bad reviews evidently have never been to my Credit Union. I have been a member so long my account # is a single digit. Lisa and all the ladies have never treated me in any way other than fantastic! C. Lee Abernethy III”
“We have had the most superior customer service at this Truliant! Every employee has been friendly and helpful throughout each of our transactions for the past 8 years. Catherine is a superstar! She helped us to open our account years ago and today made getting a car loan seamless and very easy. We highly recommend them all for their professionalism and excellent customer service.”
“Anthony and Alex are top tier, they are very helpful. They assisted my wife and I with a car loan. Everyone at the branch is very friendly and welcoming. Highly recommend!”
“One of the best experiences I’ve ever had with a credit union. The staff is very helpful and friendly. You will always be greeted with a smile. Stephanie Harrison is simply the best with loans and made buying a car a seamless process. I would highly recommend Blue Flame for all of your banking needs. No long wait times and a phenomenal staff ⭐️⭐️⭐️⭐️⭐️”
“Truliant has been my bank of choice for more than 15 years. They have always been warm and caring. My last visit was a particularly memorable visit because they were responding to an inquiry of a possible fraud to one of my cards. Thank you Truliant for your suggestions!”
“I was assisted by Brianna Jimenez. She answered all my questions and concerns. She took the time to explain to me the best options to help me reach my financial goals. And that provided me peace of mind. Thank you Truliant and a big thank you to Brianna!”
“Got recommended this credit union by someone I trust who has tried just about every bank in the area. I was like well dang! sign me up!
For the actual logistics:
- This is a great place for savings accounts; specifically, you can’t beat their money market return rate.
- This is not a good place to go for credit cards; the application process is a circus.
- The specific-banking-account numbers, I had to get on paper directly from the teller to set up my direct deposit.
- This place has free financial advising included with having an account.
Now, onto the rest of it. Why do I bank here?
I like that the employees are knowledgeable and respectful of legal names vs preferred names. I like that they have a Spanish-speaking representative always present. I like that this credit union works hard with those who are struggling to get their feet under them. The second time I walked in (after I had set up accounts), I was still greeted and treated like a person and not a customer or won sale.
This place is not the most high-tech or with the best offers, like some of the big banks. But they care. That matters enough for me.”
“I had a couple questions and call three time all three times the employees answering the phone was very help full and willing to take the time to help me with my problem being new to Skyla Credit Union was a good choice I felt as though everyone I talked to knew what was going on and very helpful”
“I always went to the location on Park Road. I did not realize I had one so close to my home. I had now been going here for the last year. This is a great bank and they’re always very helpful. I am happy to know that this location exists.exists. They always provide great service.”
“Miss patt was a blessing to work with extremely patient with me got me in a 2014 Honda accord with extremely low miles at a manageable rate can’t thank her enough!”
“Advertising and promoting, this great investment opportunity is the only way I can say thanks to you Mrs Catherine Abramson , you are such and amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through you wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best decision in my life and that of my family, At first you turned my $”
“Porshae did an incredible job of working me through my car loan. She was easy to work with, made the entire process a breeze, and and was able to turn it around the same day!”
“Kyiesha was such a great help, she thoroughly walked me through, and explained every part of my process all while being professional and a genuine human. You don’t see that much nowadays, thank you!!”
“I would like to reach out and thank Raquel for her professionalism and patience in a complex issue that we had encountered. Thank you again! I can’t say enough about the expertise that we have received from Talyor and Raquel the knowledge, and hospitality. The Sharonview bank should be thankful for two wonderful individuals working for them. Thank you!”
“What originally started as the worst banking experience I’ve had turned into the best at this SECU location because of Adam Z. Shapiro. I had been trying to get a check deposited from Chase Bank but was originally told at the first SECU they wanted to hold it for 10 days but referred me to directly take it to Chase to cash since it was their account and check then bring the cash back to deposit it with SECU. So I did. After an hour in traffic due to a bad wreck (hope everyone was ok) the closest Chase was closed due to power outage from the accident. Found the second closest Chase that was 25 min away. Chase Bank wouldn’t cash the check because I didn’t have an account with them. Not only did they NOT offer for me to open one with them but even after letting them know I had already been given the run around at another location and had driven to a second location that’s power was out they let me sit there for 35 minutes just to tell me they wouldn’t cash a check that THEIR bank backed. It was 4:48 and I found the closest SECU and drove there to see if anyone would be willing to help me. I bank with SECU. I walked straight up to Adam and man am I glad I got him after all this mess. He was so nice and professional and genuinely wanted to help. He took care of me and had me back out the door in probably about 5 or less. Wish I would have gotten with him first after spending too much time out of my day over this. I recommend SECU and their services, but especially this location and Adam. Turned my day right around for sure. Adam if your supervisor sees this, they should treat you to lunch. ; ) You’re great and I hope you feel valued because you are a definitely an asset!”
“I have been a member since high school and I was so glad that they open a branch in Charlotte! Every time I go they are nice and helpful, you can tell they care about their members. I had an issue with a deposit that I made and everyone from the front desk to the Manager were extremally caring and interested in solving my issue. I wasn't worried going in because I have always had a great experience with them. Butt it was really nice to see how much they truly care and how quickly they were eager to help me. Just a great experience overall, I currently also bank with a larger bank and now I will be switching everything to bank with Allegacy Credit Union exclusively.”
“Although they could use a little more consistent staff in the drive-thru (sometimes things get busy there and one person is not enough to handle eight cars in two lanes, for example), my experiences here have been good. I believe you have to have a family member who is part of the credit union to join and I came by membership through my mother's connection to her husband who worked for the state. I love that you automatically get a checking AND savings and that it is easy to move funds from account to account online, which has allowed me to save money a lot easier from time to time. Other banks I have been with in the past do not make their savings account very accessible. The drive thru is separate from the main building which cuts down on traffic. Thanks for a great experience!”
“I want to give a special thank you to Andrea for her excellent service. She was very professional, patient, and helpful throughout the entire process.
Even though we live almost two hours away from the bank, Andrea made everything very easy, clear, and smooth from beginning to end. Thanks to her support, we were able to get the vehicle my wife needed.
We truly appreciate her professionalism and kindness. I highly recommend Andrea and Latino Community Credit Union. Excellent experience!”
“Just met Tara and she was absolutely pheromonal! She knows customer service better than anyone that I may know and I just met her! Thank you so much for your kindness. I hope you have a phenomenal day and if you stop into the branch make sure you ask to for her if anything else just to say “hi”! Thanks for the great attitude and awesome personality!”
“Ricco Myrie is wonderful and he deserves a raise!!!!! Ricco went above and beyond for me when I had a debit card issue. My debit card just gave me so much trouble. Thank you Ricco for providing excellent customer service to me when I needed your help. I hope you get EVERYTHING YOU DESERVE!!!!! Much success!!!!! ❤️❤️❤️❤️”
“Joe went above and beyond to help me with my finances and loan. He took the time to explain everything clearly, shared his knowledge, and did everything he could to make sure I got what I needed. As a teacher, money can be a tough and even uncomfortable topic—especially when you don’t have a lot of it—but Joe made the process approachable and stress-free. He is knowledgeable, patient, and genuinely cares about helping. Thank you, Joe—you are awesome!”
“I recently visited the First Citizens Bank location in the Park Road Shopping Center, and overall it was a good experience. The staff was professional and the visit went smoothly.
One thing to be aware of is the parking lot — it’s pretty tight. If you drive a larger pickup truck or SUV, you’ll want to be extra careful maneuvering and finding a spot.
Other than the parking situation, everything else was positive. I would visit this location again.”
“Kory Black is absolutely the best interaction, process I’ve had with the company so far. I believe his professionalism and efficiency should be recognized immediately! If I could brag on him in office I would. His time management, patiences, and working ethic is beyond measure! If Kory’s Boss sees this you have a wonderful associate on your team!”
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“Oliver helped me with my mortgage loan application and was AMAZING! I had some extenuating circumstances that would have declined me ordinarily but because I had lots of assets, good credit and a few other things working in my favor Oliver along with his manager was able to get me approved. He’s detailed oriented and makes sure that he has all of your documentation so that he can make the case for your loan with his supervisor. He has a great personality, is very funny and has the best customer service! I highly recommend SECU and if possible deal with Oliver!”