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“Shout out to the fellow southern sweetheart Renee at the front desk! ❤ She’s an absolute delight, and a refreshing reminder of the roots that were here before the hostile swarm that’s taking over Pittsboro. Although the other party’s insurance did not cooperate at first, CC was more than understanding of the situation and patient with my rescheduling multiple times. They repaired my truck in less than a week once we finally got the ball rolling, and the workmanship and care of the repairs were noticeably better than a different shop we used for another (previous) rear end accident. John was extremely helpful reaching out to the mute insurance company, and remembered the exact repairs for a final walk through. They were also kind enough to clean our weather tech floor mats, as well as the exterior. More than anything, my type A “attention-to-detail” husband was over the moon happy. Lifetime warranty on repairs. In the best way possible, I hope we don’t have to visit again… but will definitely return in the future if we need auto repair! 10/10”
“I’m very happy with the work that was done to my Nissan pathfinder, I’m also very thankful for the extra work they did which was clean my car, and fix a damage on the back bumper which was not part of the work that I had receive the estimate for. I would highly recommend this shop for any kind of repair that you might need. 😊”
“All the guys here are very helpful white guys. I'm a black man and they treat me just as good as anybody. They even invited me to a meeting at their house on the lake way back in the woods in the middle of nowhere. I had a great time! Thanks guys!”
“Matthew went ABOVE AND BEYOND to help me out! He was a lifesaver in helping my car get back on the road so I could get home. He was the definition of incredible customer service!”
“I came to O’Reilly’s Auto Parts in Pittsboro in dire need of professional assistance on Friday, November 14, 2025. I was welcomed by Kurt Henderson who was exceptionally knowledgeable, kind and helpful. He went above and beyond to get me the parts for 2 of my vehicles that were in the parking lot. This past Friday was definitely one for the books when it comes to random vehicle misfortune. I was provided with not only the parts available, but tools to borrow so I could get things back up and running. Even if temporarily until I could get one of my vehicles to a more experienced mechanic. Kurt was a life saver. He even printed out a paper showing the order of spark plugs and coils for my vehicle. Thank goodness for genuine, compassionate and dedicated Store Managers like Kurt! Infinite gratitude”
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“After messing up the brake install on my buddy’s ride, BC got me setup with replacements quickly and made it as easy as possible. Great to have kind, knowledgeable pros to help when DIY goes off the rails.”