AT&T Store in Raleigh provides a range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans including prepaid options and unlimited data plans. Customers have reported excellent service experiences at this location. One associate, Lou, received high praise for his prompt assistance and respect for social distancing. Jasmine was noted for her amazing vibe and effective communication while helping a customer switch from Verizon. Malba was described as patient and kind, making the process of upgrading phones simple and clear. Rauquel also stood out for her quick service and empathetic listening, demonstrating great patience with customers who may not be tech-savvy. However, there was mention of a rude employee named Jon, who failed to assist a customer with a package pick-up but was later helped by a manager. Overall, many customers recommend the AT&T Store for its friendly staff and helpful service.
Hardly any wait times and everyone was very helpful.
February 2026
lorena did an amazing job! She is super friendly and a welcoming smile. Explained everything and guided me through everything. 100% go with her! Will be going back for her.”
June 2024
"Recently had an excellent experience at AT&T with Lou as our associate. We were promptly assisted, smoothly purchased two phones and watches, and transferred services hassle-free. Appreciated Lou's respect for social distancing, especially being immunosuppressed. Overall, a fantastic service - highly recommend!"
