Truist, a reputable financial institution, is adjusting its services to prioritize the health and safety of its clients and employees. While some branches have limited in-person access, they maintain a commitment to exceptional customer service. Clients praise the knowledgeable and friendly staff, particularly Joanna Dubuisson and Keisha Kearns, who have been described as professional, kind, and patient in their interactions. Overall, Truist strives to provide a positive banking experience for its customers.
I have been a customer for a long time . one of the best branches truist have and customer service is great .Joanna Dubuisson is great at what she does.all the staffs friendly and knowledgeable.
March 2024
Went in at 10:30ish to set up a business checking account and only waited for about 2 minutes. I was helped by the branch lady, Keisha, and she was AMAZING! I got all my questions answered and everything else set up. Highly recommend her!
August 2022
I thoroughly enjoyed the professionalism, kindness, and patience from Keisha Kearns during my recent opening of a new account. She was a jewel.
