Cricket Wireless Authorized Retailer offers great customer service, with staff like Jasmine and a knowledgeable tall employee who wears glasses. Customers appreciate Jasmine's quick and polite interactions, as well as her helpful explanations and assistance with setting up new phones. However, some reviews mention a strong smell of mold in the store, which management should address. Overall, the team is described as lovely and helpful, making the experience enjoyable for customers seeking assistance with their upgrades and accessories.
Day was so help! She helped me figure out an issue with my service. I'm a technical dude but I couldn't solve it myself. She was very knowledgeable and cool. I'm glad this store knows how to hire the right people. I'll be back soon to get the home internet too
March 2025
I went today, and Jasmine was great. I thought I was going to be there for a while, but it was a quick and polite interaction! I don't know how much she's getting paid, but it isn't enough!! She deserves a raise. And she has impecable music taste.
August 2024
Jasmine was very knowledgeable and helpful. She explained all my options options clearly and patiently and helped me set up my new phone. Great customer service the only reason I didn't give it 5 stars was the strong smell of mold it was very strong. Management please address this, and give Jasmine a raise!
