Cricket Wireless Authorized Retailer offers great customer service, with staff like Jasmine and a knowledgeable tall employee who wears glasses. Customers appreciate Jasmine's quick and polite interactions, as well as her helpful explanations and assistance with setting up new phones. However, some reviews mention a strong smell of mold in the store, which management should address. Overall, the team is described as lovely and helpful, making the experience enjoyable for customers seeking assistance with their upgrades and accessories.
I went today, and Jasmine was great. I thought I was going to be there for a while, but it was a quick and polite interaction! I don't know how much she's getting paid, but it isn't enough!! She deserves a raise. And she has impecable music taste.
August 2024
Jasmine was very knowledgeable and helpful. She explained all my options options clearly and patiently and helped me set up my new phone. Great customer service the only reason I didn't give it 5 stars was the strong smell of mold it was very strong. Management please address this, and give Jasmine a raise!
January 2024
The tall chunky guy with the glasses was very informative and knew what he was talking about and his coworkers were very lovely and helpful ! Definitely recommend!
