Mattress Firm Falls of Neuse II is dedicated to helping customers achieve their best sleep. The store’s staff, including knowledgeable Sleep Experts, spend over 200 hours training to provide personalized solutions with mattresses, bedding, and essentials. Customers appreciate the friendly and helpful service from staff members like Matthew, Mark, and Naeem, who are committed to offering great customer care and making the shopping experience quick and easy. The store offers a variety of top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, with confidence-boosting guarantees like the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Customers highlight the store’s willingness to work with their needs, especially seniors, and praise staff for their attentiveness and care. Overall, Mattress Firm Falls of Neuse II provides a welcoming environment focused on ensuring customers find the perfect mattress for a good night's sleep.
I went to Mattress Firm over the weekend. Chase Davis helped me. Such a wonderful young man! He was very knowledgeable and friendly! Chase was patient and answered every question I had!.
September 2026
We visited this store a few times during the process and always found the salespersons friendly, knowledgeable and easy to work with. Kudos to Klaus who helped us choose our mattress and was very enjoyable to work with. The fellows who delivered the mattress were wonderful too.
September 2026
Mark, at Falls of Neuse Mattress Firm, was very helpful when I was shopping for a new mattress. I was happy with my purchasing experience and would definitely recommend this business.
