Southern States Collision Center

Southern States, Auto Repair, Body Shops
Hours: Southern States Collision Center is noted for its exceptional service and skilled staff. Customers have shared positive experiences, highlighting the professionalism and communication of team members like Betty and Khia. Many praised the fair pricing and the high-quality work performed, with repairs blending seamlessly with the rest of their vehicles. The center keeps clients informed throughout the repair process, providing regular updates via SMS. One customer described their transition from a frustrating experience with a different auto body shop, where they faced delays and poor service, to the efficient and respectful environment at Southern States. The entire process of filing a new warranty claim and completing repairs took about a month, and the results were impressive. Another customer appreciated the thorough and accommodating nature of the staff, emphasizing that they never experienced rudeness despite multiple inquiries. Clients have also noted the shop's commitment to quality, preferring longer wait times for proper repairs using OEM parts over quicker, less reliable fixes. Additionally, Southern States Collision Center is recognized for its willingness to make things right when issues arise, as illustrated by their handling of delays on parts. Overall, Southern States Collision Center is highly recommended for its dedication to customer service and quality auto body repair.

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1. Raleigh, North Carolina