Verizon provides a positive customer experience at its Raleigh store, where staff members are dedicated to helping customers with their mobile, 5G home internet, and business needs. Customers appreciate the convenience of scheduling in-store appointments online and the option for online orders to be picked up in-store or delivered. Many reviews highlight the exceptional customer service, noting associates like Kimberley, Kayla, Myles, JP, and Diego for their professionalism and support. Customers have experienced thorough assistance with phone setups and billing inquiries, often feeling well cared for, even during busy times. The store atmosphere is lively, with staff maintaining a positive spirit despite challenges. Overall, Verizon's Raleigh location is highly recommended for its knowledgeable team and commitment to customer satisfaction.
Excellent service. Friendly staff. Outstanding. Only store I go to
November 2025
Jessica was awesome. I am not phone savvy and she was so patient with me. Answered all my questions and yes I am that guy. Great experience and will send my friends to see her. Great job! Tom
September 2025
I always go to this Verizon store when needed and Joe always helps me. He is amazing! He is patient, kind, and has great customer service skills.
