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“Very busy but organized. I'd recommend you have the feature in Davie Florida indicating gas pumps available which is not available at this location on my visit yesterday 6/8/2026 it's very helpful once you notice it”
“So, caveat, I would say I'm not sure the pie was worth $50 in this economy, delicious as it is, it's asking a lot of a pie.
That being said!!! If you like pie and the price doesn't bother you, it's a really damn tasty pie! The salesperson was also extremely passionate about the business and the flavors and it was just really refreshing - hoping for the best for yall!
#supportlocalfamilies”
10AM - 8:30PM
7800 Fayetteville Rd, Raleigh
Wholesale Stores
“A newer store that is well stocked. I went in on a Saturday and it was packed full of people. The customer on line and I got into a discussion and she stated it is usually like that on Saturday and Sundays.”
10AM - 8:30PM
2838 Wake Forest Rd, Raleigh
Wholesale Stores
“The optical department alone makes a Costco membership worth every penny. The quality, service, and value are outstanding! Huge Thanks to Terrell at the Wake Forest location for assisting my family.”
“Easy in easy out. Hoses extension so you can pump gas from either side. Pay at the pump and scan and pay from the app are your payment options. You must have an active Sam's card to get gas
Attendant is on site for assistance. Gas prices are the lowest in the area”
“Great place to shop in large quantities from beans to sodas for basically most of the products sold by Interfood Plaza Latina and the people that run this place have the same dedication of their retail store. Wonderful people that help with the selection of products and quick to give you an accurate quote. Like I know them forever. Great customer service, they even help you load your purchase if you park at the dock and the waiting time is very small when you have an account”
10AM - 8:30PM
2838 Wake Forest Road Suite 645b, Raleigh
Wholesale Stores
“Cheap and plentiful food. Very busy and sometimes has long wait times. The staff works really hard though! There just aren’t enough workers to keep up with the crowd.”
“I have received very good service from Katie and folks there. I do wish they make their phone service more reliable. Either get busy signal after one ring or have to leave phone messages most of the time.”
“I shopped for an hour at BJs tonight and had personal interactions with six employees. Each one was incredibly helpful, genuinely friendly (not “I have to smile and be nice”), and each seemed to be glad to be there. They were very personable and interested in how my shopping experience was going. I cannot recall a shopping experience like that anywhere in which each employee was a stellar example of great customer service. I am beyond impressed with the people they are hiring and the way it translates into a truly delightful shopping experience. I will look forward to my next visit to BJs!”
10:00 AM - 8:30 PM
2838 Wake Forest Rd, Raleigh
Wholesale Stores
“While inside this store is humongous, and sometimes the store does get crowded which I understand. I used to go there to get my glasses fixed when I was 16, and the staff there was nice. I tried their pizza, and it wasn't really my type (no offense). Overall clean and nice store, and I'll give this place another try, and I'll add 5 stars to be fair. You guys are doing fantastic by the way.”
“Dealing with having to go into Costco to get a prescription is not the most convenient. But i will tell you that everyone in the Pharmacy is always top notch. I can't remember any names but every encounter with staff is always pleasant. Additionally, they go above and beyond to provide assistance. I've had instances where I've filled a prescription and someone sought out a manufacturer coupon on my behalf without being prompted and saved me more than 50% on the price of my script. You just can't place a value on that type care and concern that they always provide over there. I just want to say Thank you so much to everyone over at the Pharmacy! I see you and appreciate you!!”
“We've been going this store for years. It's still our favorite. Unfortunately, The outside of the store and parking lot are looking distressed. But the biggest problem is all the homeless walking around begging for stuff.”
“I would like to say a very special thank you to Fleta, the wonderful door greeter and another manager (forgive me I’m bad with names) I appreciate your assistance with helping me with my gift card, membership and getting home safely. I’m forever grateful.”
“I’ve used this Sam’s Club location a couple of times over the years to update the lenses in my glasses, and each experience has been excellent. The first time, several years ago, I believe Mike Brown helped me. He was able to get my PD (pupillary distance) and alignment better than the original lenses, and at a price that beat the competition.
Most recently, Nichole assisted me with another lens update. She took her time to ensure the PD measurements were specific to me, including a small height difference between my pupils, in addition to the correct distance. The result has been lenses that are much more comfortable—especially for computer use.
I had previously returned to my original optician to question the PD on my old lenses, but they simply remeasured with their tool, repeated the same numbers, and told me the glasses were made correctly. Nichole, by contrast, listened carefully and recommended computer lenses with the correction centered for my monitor distance. Those are now on order for my older frames.
I also appreciate that this location doesn’t rely on a “take a number” or smartphone check-in system designed to rush people through. You feel like you’re being helped, not processed.”
“I am happy with the price on my Michelin tires. Scheduling was easy. Install was on time. Honestly, just no drama or issues. Got my tires 6 months ago. Just this week, I ran over a nail. Called in to get an appointment and that was no problem. Got in next day. Again, everything was on time. The repair was done with a patch and plug from the inside. Everything is good quality, no complaints. Repair was free. I would recommend this place. Costco tire shop always looks slammed. This one is busy but more chill. The guys dona good job.”
“The Management team and team members are always extremely accommodating. When inquired about services offered, the response was immediate and very accommodating. BJ's Club take care of their customers and the community. They go above and beyond for their customers! The staff is always professional, kind, and outgoing. Many thanks to the entire team for always going above and beyond! Special thank you to Andrea.Highly recommend.”
“I still go to Sam's Club Pharmacy to get my prescriptions filled in person. I appreciate that they check on things and know me well enough to keep up with what's needed usually.”
“Great people here. In particular, TRAVIS was very helpful in getting battery installed in my car. They listen your concerns and try to help you with right approaches. I had to have my battery replaced within warranty period and the experience was as smooth as it could be. Had my membership renewed and Definitely come back.”
“As a long-time BJ’s customer, I am deeply disappointed and disturbed by the encounter I had with Daniel. What should have been a simple question regarding a microwave price match turned into one of the most uncomfortable customer service experiences I have had. I traveled 30 minutes to come to this location and I’m sorry I did because of Daniel.
Daniel was rude, condescending, dismissive, and visibly irritated from the start. His monotone, nonchalant attitude made it seem as though helping me was beneath him. He rolled his eyes, had an unpleasant demeanor, and came across as though he simply did not want to assist me. Instead of feeling like a valued customer, I felt belittled and unwelcome.
What made this encounter even more troubling was the racial undertone I experienced in his treatment, tone, and demeanor toward me. The level of disrespect, dismissiveness, and attitude displayed felt deeply offensive and left me questioning whether I was being treated differently because of my race. No customer should ever leave a store feeling humiliated, dismissed, or uncomfortable after asking a basic question.
As someone who has supported BJ’s for years, this interaction was unacceptable and incredibly disheartening. Customer service should be rooted in professionalism and respect, regardless of who the customer is. Based on this experience, BJ’s seriously needs to evaluate how customers are being treated and who they place in team lead customer-facing roles.
If I could give zero or negative 1 million for my interaction with Daniel I would. Daniel gets negative stars.
After my unfortunate interaction with Daniel, I had the pleasure of being assisted by a true Wonderful Women named Jessica and April. They completely turned what started as a horrible experience into a genuinely positive one.
Jessica and April was kind, warm, personable, patient, and incredibly knowledgeable. From the moment they stepped in, they made me feel valued as a customer and treated me with professionalism, care, and respect. Their customer service skills are exceptional, and they handled the situation with grace and empathy.
If Jessica and April are not already in a management or team lead role, they absolutely should be. These ladies embodies what great leadership and customer service should look like. Employees like Jessica and April are the reason customers return. These ladies are outstanding at customer retention and creating a welcoming environment.
Jessica and April are the sole reasons I would consider coming back to this location. Both ladies deserves recognition for the excellence they brings to their roles every single day.
Both Ladies deserve 5 stars ?
And remember Daniel gets negative 1 million stars ?
Thank you”
“I have been going to this location for almost 6 years now and the staff is always super friendly. Going out of their way to say hi since my face looks familiar. Just an overall friendly neighborly experience. Prior to covid, I would shop the business member hours and it was fantastic. The store is always extremely clean and organized. Every member seems to know their way around the store, so they're always willing to help you find something. The meat department is always very accommodating for whatever I need and willing to go the extra mile if I need something more specific. Wait times are never usually long to check out, so it is always a quick in and our experience.”
“Kat goodi @ as club overall good patriot wth etiled analatical.direct straight upfront, rect,honest, up to level of customers standerd.reasnable. cooperative comftale.auraye and explained throughtlt about earing beniis & prevent of hearing loss.”
“We really appreciated the hard work of the employees here who got us in last minute while they were busy. We really appreciate Mark for the good communication and his efforts to help me with my damaged tire :)”
“Great experience inside store until trying to exit after paying for my items. Woman at the door was verifying receipts for one lady and was holding up 6 others from exiting. I went through the second lane to leave and she tried to block my cart. I showed receipt and said she needed to move out of my way. You need two colors for receipts. One for cashier assistance and the other for self checkouts!”
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“I recently completed my AMRT training here and very impressed. It's been some time since I visited Raleigh and Ryan's team gave me great advice on a good hotel nearby. Very new to this industry and took every opportunity to ask questions on equipment. Ryan was an incredible resource on which products really deliver and held a few demonstrations of the equipment.
Highly recommend!”