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“We use Navy Federal Credit Union for every single financial need we have. There are a number of branches in Jacksonville, but we use the NFCU in Richlands. They have excellent Customer Service and a wide variety of financial options. Also, their mobile app is very user friendly and we can do just about anything with the App. You will not be disappointed.”
“I own a small business and they are the best! I have done business with both national and local banks. Kristen Foy is a life saver! In fact, all of their employees have great attitudes and are incredibly helpful. I highly recommend First Bank of Jacksonville for all your banking needs.”
“The location was robbed today by the acts of a “maintenance worker “ showed up in white unmarked van and rolled in a table cart, and by the dodge ram across the street it was clear they were conspiring illegall acts”
“I’ve been to many bb&t/ truist banks in Wilmington, Fayetteville and Jacksonville. This one is the absolute best. Lisa and Kiko are always so helpful. Lisa helped me get my credit card set up, and Kiko was there to help me when I had questions! A lot of other banks get frustrated when I bring in lots of small bills to count, these ladies are all so patient and kind, even in busy times. (I wish I could remember all of their names!).”
8:30AM - 5:30PM
114 N Plain Rd, Jacksonville
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“Abigail is AMAZING at her job. She's the Mortgage Loan Specialist. Everything for us went sooo smooth, I couldn't believe it! She was very thorough and kept us up-to-date every step of the way!”
“So I personally liked this bank and loved their credit card. Never a problem for the most part and easy to deal with whether in person or having to call online support for help with banking issues. Only reason why I left is because I can not justify a bank charging me money to have an account when I’m giving them money of mine to hold knowing they are taking it and investing it to make money of their own. They use everyone’s money as leverage to make money. So why charge for having an account? It’s called greed. Don’t tell me it’s because it costs money. Yall make billions of dollars in profits. So please. Other then that, this is a great bank.”
“Been going to this bank for about 8 years now and atleast 5 times a month, never had a problem , tellers always nice. Great customer service. I wouldn't bank any where else.”
“Great customer service! We usually use the drive thru, always receive friendly attitudes and they even give treats for my kids and my dogs! It really makes the trip there a pleasant experience for everyone. Much better than the other location on Western Blvd!”
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“First Citizens Bank in Richlands, North Carolina deserves 5 stars for making the drive-thru banking experience smooth, friendly, and faster than a squirrel crossing Highway 24 with a biscuit in its mouth. I pulled through the drive-thru, and before I could even overthink my deposit slip, the staff had everything handled with a smile and professional service.
The team was polite, helpful, and made the whole stop quick and easy. That kind of service matters when you’re busy and just need banking done without feeling like you’ve entered a mystery puzzle room with a vacuum tube.
We appreciate First Citizens Bank in Richlands for their friendly service, convenient drive-thru, and dependable customer care. Great place to bank, and an even better place when you can handle business without leaving the truck!”