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“I had an amazing experience at this store. Professional and skilled staff, especially Hector, helped me through the entire process of a damage claim. I even received my replacement phone the same day. Highly recommend!*****”
“Kudos to Julia at the Salisbury Verizon location for helping me on two occasions with my phone. She is extremely knowledgeable, helpful and kind. I sincerely appreciate her assistance.”
“First time having to go in-person for an equipment exchange in over 10 years so I wasn't sure what to expect. A decade ago, it was less than stellar having to go to the cable company, not quite DMV bad but close.
This experience was EXCELLENT. Everything from the check in at the online kiosk to my service with Ryan exceeded all expectations, very streamlined and efficient. They even send you a text when it's your turn if it's a busy time of day, which it definitely was this Monday. I definitely was impressed and I think I'll be sticking with Spectrum.
Again, Ryan was an exemplary representative for the company: friendly, efficient, and professional.”
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“Every month, my deaf boyfriend pays his phone bills. One Spanish woman is really amicable, and sometimes she can help him learn how to interact by using text messages to talk or by writing down crucial information on the note pad of his phone.”