The Cellular Sales Verizon store in Shallotte provides an exceptional in-person wireless experience. Customers report having the most amazing and highly recommended experiences, often noting outstanding service even without an appointment. The wireless sales consultants are consistently described as incredibly patient, helpful, professional, and empathetic. They treat customers amazingly, navigating account challenges with ease and a sense of humor. Staff members are recognized for their deep knowledge, not attempting to oversell products or services but instead providing and explaining several options that fit best. They are helpful with upgrades for multiple phones, including Apple iPhone and Samsung Galaxy models, and walk customers through everything to get phones up and running, offering great terms. The team is also noted for a professional appearance. Customers leave the store extremely satisfied, highly recommending this location for its amazing customer experience and for taking care of business.
We dread buying new phones almost as much as doing taxes and visiting the DMV. That said, Steven took great care of us today. We had issues - which we of course expected - but Steven's patience, determination, experience, and friendly personality made all the stress disappear. Many thanks Steve!
August 2026
Justin was amazing to work with! He went above and beyond,we got wayyy more then we thought we'd get with this visit! We appreciate him! Great guy to have on your side.We will definitely be back with any future needs!
July 2026
Steve, James, Justin, Dan, nick, Kevin, Corey, Sabrina, and bre, were all AMAZING. The most helpful, kind, Verizon workers I EVER met. Love them they ALL deserve a promotion. If 10 stars were possible they would have it. - Emma and Ryka (the most favorite customers they’ve ever had)
