“The guy who helped me get a new phone was the best! So funny, so kind. Easy process. The staff in general were all so happy and fun to be around . It was a pleasant experience”
“My first visit was A+. I brought in my senior parents to shop for a phone. Ronnie W. was very patient and kind while working with us. He was very knowledgeable on his products and services and was very fast and efficient. I have previously used the big cell providers and I am most pleased with Ronnie and Cricket.”
“This store in Shallotte is fabulous for its customer service in selling us a quality product. Their associate manager Erin went above and beyond to help my 86 year old mom set up her first iPhone with assistive technology to make it easier for her to use. She also helped me with my new iPhone 17 making sure I didn’t lose any valuable voicemails when I transferred from my old device. Store associate Jared was fantastic as well in selling us the right product and upgrading our plan to put my mom on the family plan. Indira, as a young Hispanic woman who speaks English and Spanish was a huge help as well. We’ve been with T-Mobile for several years now. Derek originally set my husband and I up on the over 55 plan. Best move we ever made now paying an affordable bill for the best service and perks available. We highly recommend the the Shallotte, NC store for all your cellular/internet needs.”
“My wife wife and I wanted to check on our Verizon plan. Everyone at the store was very nice and friendly. Kevin sat down with us, took his time and figured out the best plan for us. It's hard to believe we didn't have unlimited text and data,but with Kevin's help and patience,he found the best plan for us. We're more than happy with what he has done for us to save us a bunch of money. Thank you again Kevin,you're the best!”