CVS is a clean and well-organized store where employees are polite and helpful. Customers appreciate the friendly atmosphere, often feeling like family, with staff greeting them warmly. However, there have been some issues, such as computer outages and difficulties with the checkout kiosk, requiring assistance from management. Despite these occasional problems, many prefer this CVS over competitors like Walgreens and enjoy the convenience of a drive-thru. Overall, CVS is a reliable place for medication and other needs.