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“My daughter needed a new phone. Hers would not charge. I sent her over with my card. I got a call in regards to her getting a new phone and what I was ok with. He also text me with his # bc my daughter's phone was almost dead. That way we could communicate if needed. What really impressed me was that he messaged me to confirm that I knew my daughter had my card despite us talking earlier about her purchase. That is the kind of business I want in Rolesville!”
“Came to this store to pickup a phone for my daughter, and Isaiah made the experience very easy! He was very knowledgeable, professional, and patient with all my questions! I appreciated the great customer service!”
“I usually find going into stores for mobile phone issues/purchasing/etc. to be stressful, but my recent experience at the Spectrum store in Wake Forest was great and stress-free! I had the good fortune of working with Kim, and she was friendly, patient, knowledgeable, honest, helpful, and fun to work with. She helped me solve a bad situation I got myself into with a phone choice, and I am very happy with the outcome!”
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“Great experience in this store… Pearl
was a pleasure and her manager Austin was happy to lend a helping hand on a very tricky situation moving 5 family lines from ATT to T-Mobile.
Thanks to T Mobile Wake Forest for making an extremely frustrating situation not seem so bad :)
Highly recommend this store and staff for all your mobile needs!”