Hardware Stores near Waxhaw, NC

“I brought an antique Pirate's Box to the Waxhaw Ace Hardware location yesterday to see if anyone at the store could help me fix the closure part on it. The box belonged to my dad who passed away 18 years ago and it is very special to me. I'd like to thank Victor and Cory for their time, patience, and expertise which led to the box working properly again. I appreciate their help very much and will definitely go there again. They were super nice, too. Thank you so much!”

“I just went through ordering and having new Levelor custom blinds installed in my rental property in Ballantyne. I can't say enough about the professional attention that I received from Erin Fox on the day I placed my order, all the way through the installation this week. I had a strange situation as I was out of the country while waiting for the delivery. Erin took it upon herself to answer my questions and to follow up every step of the way for me. She assisted me in making sure I talked to the appropriate personnel to schedule the installation as well. Thanks Erin for your hard work. It shows that you really enjoy what you do. I will definitely refer all of my friends and family to start all of their blinds projects with you! Thanks again!”

“Man that agri supply is a great store....heck a corporate guy was in there at the time and helped me load up some tractor tires in the truck..what corporate people do that? He was a swell guy too talk too...the whole place is down too earth”

“Last year, I purchased over $20,000 in tools from a competitor just a few minutes from my house. The next week, they acted like they never saw me before. When one of those tools broke, and was in for repair for over a month, they did not show any concern. I decided to write to Rockler of Charlotte, who had not even sold me the tool, and they contacted the manufacturer and resolved the problem. Now, instead of driving 7 minutes to the competitor's store, I drive a half hour for even the smallest item. I would rather drive to Rockler where they care about customers, than go around the corner where they do not. Thanks not only to Jeff, the manager for resolving this, but to the other employees who are always very friendly and helpful.”

“Cliff helped us with our outdoor table purchase and was nice and helpful. He was friendly, patient, and made the whole process quick and easy. Appreciate the good service.”

“I’m trying to get my garage cleaned up, again. Decided to get some 2x4 that were 6 feet long to create shelves. Lowe’s didn’t have that. A Lowe’s employee, handsome gentleman, Shaun, was absolutely helpful to me. He was kind, professional, articulate, and gave good eye contact. I was amazed! Seriously, so many employees have no communication skills these days. They have a flat expressions, they mumble and ya can’t hear them. Shaun was the exact opposite. Keep giving excellent customer service Shaun! Give this young man a raise!”

“I work directly with this company. Very friendly and eager to do business. Susan the owner has created an online supply store that really is 2nd to none. This is a unique niche in the US which fills a large void between storefronts and Big Online companies. They can move quickly when needed due to thier lean company design.”

“This is a great location. Well stocked with amazing customer service. My husband was looking for a part for his drill to help us disassemble a desk to move it to a new room. We were looking independently when Blue came up and helped us. He was awesome then I selected a Stanley cup and we looked at some other items and headed to self check out. We had a gift card so we were waiting for the employee to help us (they have to type in your DL#) and a nice lady who appeared to be a manager came out of her office to ask if we needed help because we were kinda standing there. She was super nice and said to get started and the attendant would be right over to help. I believe his name was Fabian sooo nice super helpful. The Stanley cup I selected was incorrectly labeled for the price and he happily adjusted it for me. Super excellent customer service and stock. We are happy to be living so close to this location. Tons of helpful employees looking to actively help customers was a breath of fresh air.”

“My family had a great experience here. The workers let us borrow their tape measure (I gave it back), and they helped us find what we were looking for online. Great customer service!

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“Andrea at the Indian Land location is exceptional! My husband and I were looking at grills when we were warmly greeted by Andrea. Not only was she knowledgeable throughout our interaction, she helped us find the perfect grill, ordered it for us to be delivered, and helped us find other items we had on our list throughout the store. You can tell she is passionate about what she does and we will be returning to this location specifically because of her incredible service. She is the definition of an all-star associate!”