8:30AM - 8:30PM
14835 Ballantyne Village Way Ste 170, Charlotte
Mobile Phones
“Chapri was amazing! She went above and beyond to ensure that my pixel 9 will be here the next day after an emergency. Not only did she locate the phone, that was cost savings, extra swag and a new pixel 3 watch. Over all a five-star experience and I would definitely come back. Ask for Chapri”
“Starkisha provided excellent customer service! She had such a friendly demeanor and was very patient while helping me try to transfer my data from one phone to another. Although the issue couldn’t be fully fixed that day, she explained the situation clearly and offered to have her manager assist me the next day. I really appreciated her professionalism and kindness.”
“Vanessa was extremely kind, great pace, and very good at communicating. She helped us get in and out and also recommended us some great deals we will be back very soon!!!”
“How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.”
“I had a wonderful experience with Dr Phone Rx. Sam came to our house within about an hour of me calling and fixed my cracked iPhone screen that had black blobs all around the display. My phone feels good as new. Sam was also very professional and did an amazing job. Even helped put on a tempered glass protector I had for free.”
“I recently visited the AT&T store and had a fantastic experience. Andy & Cole was incredibly knowledgeable and helpful, guiding me through all the available options with patience and expertise. They listened attentively to my needs and recommended the perfect plan and device for me. The store itself was well-organized and had a welcoming atmosphere. Overall, I left feeling satisfied and confident in my decision to choose AT&T for my Service & the new AT&T Air is a great internet if you don't have fiber in your location. Highly recommended!”
“Robby at Verizon in Indian Land was awesome! He was friendly, professional, and a joy to work with! He made the experience a great one because of how he treats people”
“I had an amazing experience at Fix A Phone! My son accidentally got the SD card stuck in his Nintendo Switch, and I was worried it couldn’t be fixed. The team was very professional and helpful from the start. They took the time to look at it, explained the issue clearly, and even ordered the part needed to repair it. I really appreciated how friendly and patient they were throughout the whole process. Highly recommend them for any device repairs they truly go above and beyond!”
“If I could give them 10 stars I would. New to the area and needed help with an account transfer from one carrier to another. 2 gentleman were able to help me out one name was David the other was Gabriel. Probably the best costumer services and interaction I’ve had far as cell phones related issues. great help navigating the issue I had. Considering there was only 2 of them working at time I was there and they had multiple people to help they did an amazing job! Overall great experience!!”
10AM - 8PM
9840 Rea Rd, Charlotte
Mobile Phones
“10 out of 10 recommend!!! Bryson was the best and I absolutely appreciate his patience with me and my frustration so if anybody goes there, definitely ask for Bryson as he needs a raise like yesterday! & Maurice the manager. He was very personable and friendly as well which I appreciated!!”
“Tadarious was super helpful and show us so many ways we could fix the problem we had. To many people tell you this is only one way and there are more than one way. Tadarious pointed the pro and cons of each and that was super helpful.”
“Tristian Miller did a fast and awsome job transferring the account to my name. While I was complainig about the slow internet speeed relative to greenlight I had at my house in rochester Tristian identiried the problem as an old router and even better that Comporium would provide a new router at no cost to me. My network speed jumped from 90Mbs Down/20Mbs up tp 600Mbs Down/600 Mbs up”
“Shout Out ! To Tristian at the AT&T Store, Promenade Shops on Hwy 521 during Today's (2-22-24) outage. I have no Wi-Fi at home, and Tristian was exemplary in resolving my dilemma of reaching the owner of the company I work for, and also getting the map up on my phone so I could reach my destination for a dog walk… I was also able to reach the client, thanks to Tristian !! I could not have been more pleased with Tristian’s stellar customer service, caring, and overall due diligence rising to the occasion during this outage !! Thank you, Tristian !! Big Hug !!”
“Kiera helped me out with 4 things that turned out to be not a huge deal but it was to me! She was kind, patient, and very personable! I will ask for her each time!!”
10AM - 8PM
9839 Rea Rd, Charlotte
Mobile Phones
“I wanted to get budget friendly noise cancelling headphones and the employee there was SUPER helpful and helped me make a confident decision :) I will come back to this location for sure!”
“Moe took care of my purchase of a new phone. Spent a lot of time explaining the new phone as well as repairing issues I had with the old phone. She was awesome!!”