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“My wife and I recently upgraded our phones. We met with Miguel Rosado. He was very friendly and helpful with the new phones and upgrading our plan. I recommend if you go to this location to ask for Miguel to help with your needs.”
“The woman who helped me, Grey, was wonderful! She was so knowledgeable , kind,and patient with me and I appreciated that so much! She made the experience a great one!”
“My experience was very good except for the length of time it took. Damiani was very good and I accidentally input the wrong number when I was writing him. He is excellent.”
“I had a wonderful experience with Dr Phone Rx. Sam came to our house within about an hour of me calling and fixed my cracked iPhone screen that had black blobs all around the display. My phone feels good as new. Sam was also very professional and did an amazing job. Even helped put on a tempered glass protector I had for free.”
“Every time I have gone into this store each person has been so very helpful and willing to see a problem through. They truly care about their customers. I highly recommend them. This is the Indian Land location.”
“The representatives illustrated a strong resolve and dedication to solving a difficult problem that my case presented; their tireless efforts and expertise in building a work around was most impressive. This quality of service has and will continue to retain me as a loyal Verizon customer. Most pleased.”
“I showed up in distress for assistance for my elderly mother’s device who is 3 hours away. Daniel went so far past ABOVE, andddd BEYOND!! He did LITERALLY EVERYTHING, and was determined to fix our issue. Come here and ask for Daniel, he’s super helpful… oh btw he had a broken foot or something. Very genuine, thorough guy. Thank you from my family and I.”
“I had an amazing experience at Fix A Phone! My son accidentally got the SD card stuck in his Nintendo Switch, and I was worried it couldn’t be fixed. The team was very professional and helpful from the start. They took the time to look at it, explained the issue clearly, and even ordered the part needed to repair it. I really appreciated how friendly and patient they were throughout the whole process. Highly recommend them for any device repairs they truly go above and beyond!”
“Christine was very knowledgeable and helped me transfer data to my new phone. Her customer service was excellent. The Westley Chapel AT&T will be the one I will use from now on. Thank you.”
11AM - 6PM
9840 Rea Rd, Charlotte
Mobile Phones
“I cannot emphasize enough how incredible of an experience we had because of Antoine!! He was knowledgable, kind, helpful and thorough. It was the smoothest experience ever because of him! From the moment we walked in the door asking about upgrade options to the very end making sure the new phone was working perfectly, he was great. Thank you again!!”
“Shout Out ! To Tristian at the AT&T Store, Promenade Shops on Hwy 521 during Today's (2-22-24) outage. I have no Wi-Fi at home, and Tristian was exemplary in resolving my dilemma of reaching the owner of the company I work for, and also getting the map up on my phone so I could reach my destination for a dog walk… I was also able to reach the client, thanks to Tristian !! I could not have been more pleased with Tristian’s stellar customer service, caring, and overall due diligence rising to the occasion during this outage !! Thank you, Tristian !! Big Hug !!”
“I had a wonderful experience with Holly at the T-Mobile store by my home. She had to spend a lot of time with me and was so professional, sweet and extremely knowledgeable. She is a valuable asset to your company! Thanks Holly!”
10AM - 8PM
9839 Rea Road, Charlotte
Mobile Phones
“Mackie in Geek Squad is awesome! He was able to figure out how to fix my phone so quickly after hours of other people trying at the cellular store. So relieved! Also everyone in the store was very friendly with great service!”
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“Moe took care of my purchase of a new phone. Spent a lot of time explaining the new phone as well as repairing issues I had with the old phone. She was awesome!!”