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“They're always so friendly and helpful at the weaverville location. Went lately to get some information and they were amazing in making sure I had all the info and help I needed!”
8:30AM - 8:30PM
159 Smokey Park Hwy, Asheville
Internet Service Providers
“Andrea Romero did an exceptional job with our phone and iPad purchases and transfers. She was very knowledgeable and went above and beyond to make sure we had everything we needed. We will only be buying and working with Andrea from this point forward. The experience was stellar!”
“I went to this store after some frustration with the online customer service team, and I’m so glad I did. I can’t express enough how helpful and amazing David and Serge were. The entire store has such a positive and welcoming atmosphere.
You can tell Serge is a great manager and an even better person. David was incredibly persistent in helping us and made sure both of our devices were completely set up before we left.
Because of them, I will always go to this store from now on. Their customer service is truly exceptional. They deserve recognition from T-Mobile for the environment and level of service they’ve created.
If you need anything, go to this store. Amazing people and amazing service! Again thank you David for being amazing.”
“Needed to have my phone communicate with my vehicle and TONY got it working. He was an example of the reason I am so glad I am now affiliated with TMobile and have been since I retired in 2019. The location at Smoky Park Highway is highly customer oriented. I highly recommend TMobile and this location.”
“Great place to do your phone. If you going anywhere else why not drop by at the Soho nail salon as well, they will give you great massages! Just stay at the right lane and road up ahead is the Soho nail salon. Not busy so take up all the space you want!”
“I work with a client who has Autism who is always having issues with her phone many times due to her own fault. The people at Verizon have taken their time with her and tried to explain things to her without rushing her. She has had issues with her bill a couple of times and they were patient with her and helped her figure things out and called customer service if they couldn't figure it out themselves and checked back to make sure everything got resolved.”
“Jess, Kendall & Steve: all top notch & perfect staff, not just employees clocking in, like @ some other TMobiles I won't name, lol... If I could give them 10 stars, I would! They all deserve a pay raise!”
“Good, helpful, patient staff willing to do all they can to help! They worked on phone activation for an hour and 15 minutes, and 30 minutes after closing, even phoning support and trying a variety of options. Though I'm not generally a fan of phone stores, this one has people who actually help.”
“I had the greatest customer service today from Spectrum for my Internet issues.
Josh Adams, and Thomas Anderson personally drove to my residence and we’re not only gracious people, but their expertise was outstanding! My problems are resolved,
And my business is back on track.
Also, Keeshawna, from Raleigh has called me several times to make sure that all my issues were resolved. She was great.!
And not to leave out Dallas, who also called me to try to sort out some things over the phone. Best Customer Service I’ve ever had in my life.. thank you all very very much.”
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“I went in very frustrated and not a very pleasant person after days of runaround with US Cellular. Carson and Cidney went out of their way to help and get me setup with everything I needed.”