Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and more. Customers appreciate the helpful and friendly service at this location. Staff members like Joe, Joshua, and JT are praised for going above and beyond, being patient, thorough, and professional. Many customers mention receiving excellent assistance with upgrading phones, setting up parental controls, and saving money. The team is described as friendly, knowledgeable, and dedicated to helping customers, making Verizon a highly recommended place for wireless needs. Overall, the store provides great customer service and a positive experience.
My husband and I changed from another carrier and went to the big Verizon store in Asheville NC. We were set up with new phones and the representative did not get us setup right . So we went Russell Cellular in Weaverville and the service we received was fantastic.Miss Donna helped my husband on Saturday and we went back... read full comment
September 2026
Jordan was absolutely wonderful. She was multitasking with multiple customers while being the only person at the store. This girl was wonderful and would highly suggest that she gets a raise!! Rock star customer service!
August 2026
The man who helped me get/set up my new phone was fantastic
