2505 Wendell Boulevard, Wendell NC 27591
“This place is amazing! I went there for the first time yesterday and wow was I impressed with their operation! It's a unique experience. You drive into their property, there's a friendly guy who tells you what to do and where to go. You then drive right into their warehouse, where you tell another friendly employee what you're there for, and they direct you where to go from there. You then drive to what you want (2x4's in my case). They meet you there and get you loaded up. You then drive out and park and then go into the office and pay. Very organized, friendly and helpful! 😁🤘”
411-H S Main Street, Rolesville NC 27571
“Very pleased with the service that I recently received when purchasing a blower. I wasn't fully satisfied with the one I chose but I was allowed to return it (despite Ace's policy) and exchange it for another one. The owner called me himself and helped facilitate the transaction. Staff is always extremely friendly and eager to help.”
77 Amelia Church Rd, Clayton NC 27520
“It’s great to have a local hardware store in Clayton. Sometimes customer service gets lost in the national big box stores & it’s nice to deal with what still feels like a small town store- that try’s to win. Since moving here I have had a couple of interactions with the manager, Dillion, & appreciate his attention to detail when I needed “truck load deliveries” of yard supplies.They simply try harder & he leads his team by example.”
412 W Gannon Ave, Zebulon NC 27597
“I called looking pool filter sand and was told immediately the brand and was asked if I would like to know price? When I arrived they loaded my supplies and signed me for loyalty points. I am going back to check out the whole store on Saturday. The staff was very personable and this store will be a great addition to area! Welcome”
1020 Shoppes At Midway Drive, Knightdale NC 27545
“Ronald is the G.O.A.T. Find him wherever he may be lurking in the store. This man has forgotten more than you'll ever learn. UPDATE: Thank you for your prompt PR response. How about give the man a raise...He did more for your company in 10 minutes than anyone could sitting in a board room.”
1020 Shoppes At Midway Drive, Knightdale NC 27545
“Treal went above and beyond helping us with our skid steer rental! We had some issues on our end and he was super understanding and helpful. Will definitely be renting from Home Depot again.”
7316 Knightdale Boulevard, Knightdale NC 27545
“I purchased a washer and dryer and Hannah was very polite and helpful through the whole thing. The delivery team was on point as well and arrived earlier than expected. Careful delivery and communication was on point.”
7316 Knightdale Blvd, Knightdale NC 27545
“Yesterday I had one of the BEST customer service experiences I've EVER had! Associate Brent W. saw me looking at washing machines and asked me how he could help me. Mr. W. had me in and out in less than 10 minutes. Less than 10 minutes to place my order, pay and answer all my questions!!! Exceptional customer service with a smile! I had planned to wait to buy the matching dryer but I'm going back in today and if Mr. W. is working I will be purchasing the dryer also.”
1020 Shoppes At Midway Dr, Knightdale NC 27545
“I always receive the best suggestions and assistance at this Knightdale location. Greg at the Customer Service Department goes above and beyond to provide the best quality service.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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