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“Tadarious was super helpful and show us so many ways we could fix the problem we had. To many people tell you this is only one way and there are more than one way. Tadarious pointed the pro and cons of each and that was super helpful.”
“I cannot say enough good things about Smart Phone City and especially Donnie! He is always beyond helpful and truly goes above and beyond every time I come in. I’ve been getting my phones repaired here for years because the service is consistently reliable, the pricing is great, and everyone who works here is friendly, professional, and genuinely cares about their customers. On my last visit, Donnie even gave my little one a small flip phone they had, which absolutely made my little one’s day. It’s thoughtful gestures like that and the consistent quality of work that keeps me coming back. If you need your phone fixed, Smart Phone City is the place to go. Donnie and the entire team are the best!”
“Nate at Verizon deserves serious recognition!
Nate helped me through several purchases over multiple visits, and his patience and dedication were incredible. He assisted me with upgrading my phone, purchasing two watches for my children, and then took the time to connect everything and work through multiple issues right there in the store.
He spent several hours helping me and never once made me feel rushed. He even let me choose the phone numbers for the new devices, which meant a lot to us. Every time I came in, Nathan was fully present, knowledgeable, and genuinely focused on making sure everything was done right.
Customer service like this is rare. Nate went above and beyond, and Verizon is lucky to have him. He deserves best employee award and a promotion for being so helpful and patient.”
“I purchased my phone from directly from Page Plus over 2 years ago but they refused to unlock it. I went to Best Paging for help and they were able to take my number from page plus and kept my bill the same plus I have more gb data now! Love these guys!”
“Lyndsay is Amazing! My husband and I always wait for her to assist us with our cell phone needs. She is not only extremely knowledgeable, but also so very sweet. Always an exceptional experience! ?”
“Starkisha provided excellent customer service! She had such a friendly demeanor and was very patient while helping me try to transfer my data from one phone to another. Although the issue couldn’t be fully fixed that day, she explained the situation clearly and offered to have her manager assist me the next day. I really appreciated her professionalism and kindness.”
“Vanessa was extremely kind, great pace, and very good at communicating. She helped us get in and out and also recommended us some great deals we will be back very soon!!!”
“Moe took care of my purchase of a new phone. Spent a lot of time explaining the new phone as well as repairing issues I had with the old phone. She was awesome!!”
“I bought a iPhone XR there and it was just perfect I forgot the name of the lady that helped us but she was very nice she gave me my case half price because it was my birthday but the only problem I had was when I got home and I checked the phone box there was no headphones and there was no charger adapter there was only a charger cord so my stepdad had to go to Walmart and get me the adapter but I never got the headphones imma call them and get my headphones”
“This young lady was very helpful with info on my plan and changes that could be made to save me money and give me more features! Can't recommend this location enough! And Cricket is a great phone plan company too!”
“Go see Lex! She is AMAZING ?
So knowledgeable, patient, and kind. I've been to numerous stores and she is the best AT&T employee I have ever had the pleasure of working with!! We almost left this company and without knowing, her customer service skills is the reason we didn't take our business elsewhere.”
“Shar is da Star! Incredible and efficient not to mention friendly and kind. After my experience at the Wesley Chapel store, this was truly a turnaround. Come see Shar!!!”
“I came into ATT and was immediately greeted and helped by Rachael. She was super nice & friendly, and did an amazing job at getting me the lowest price possible for my new phone. Thanks again!”
“10 out of 10 recommend!!! Bryson was the best and I absolutely appreciate his patience with me and my frustration so if anybody goes there, definitely ask for Bryson as he needs a raise like yesterday! & Maurice the manager. He was very personable and friendly as well which I appreciated!!”
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“How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.”