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“My experience was very good except for the length of time it took. Damiani was very good and I accidentally input the wrong number when I was writing him. He is excellent.”
“Thank you Dillon, he was going on break but took the time to go back in the shop to fix and clean up the speaker in my iPhone 11 that I could barely hear out of. Highly recommend these guys!”
“Flavio was awesome. Very personable and patient and helped us with everything and explained all the processes clearly. Would recommend coming to see him if you guys are looking to upgrade!”
“My first experience here was great. Arnold one of the employees was a great help in choosing a new phone plan. I appreciate the honesty and transparency of the workers and the company. Would definitely recommend”
“I brought my son‘s iPad that was completely shattered to the store today. Ahmed was very friendly, very professional and had the iPad ready and fixed in 30 minutes for an excellent price. I would recommend this store to anyone please come and you will not be disappointed! ?”
“After spending 3 days speaking with different agents on the phone regarding my Apple Watch , I went into the store. Derrick was very helpful. He took the time and provided a clear explanation and resolved my concern.”
“Once again, Best Paging has saved the day. I don’t like changing my screen protectors , so I always come here because I know they are going to be thorough and get it done correctly! Any questions that I have on any of my devices can be answered. Any accessories that I need are going to be here. Highly recommended!”
“Moe took care of my purchase of a new phone. Spent a lot of time explaining the new phone as well as repairing issues I had with the old phone. She was awesome!!”
“We were greeted the time we walked in the store. The representative worked with us to help us get the best deal. With us being a first responder family she took the time to help us get signed up with FirstNet. She thanked me for being a first responder and was able to relate due to her husband being a firefighter. Definitely the best experience we have ever had when switching phone carriers and upgrading equipment. She was able to save us several $100 a month.”
10AM - 7:30PM
6404 Albemarle Rd Ste D, Charlotte
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“Arrived as soon as they opened, and we were greeted immediately. Had some issues going on with a phone, and while the issue could not be resolved immediately, we still received great customer service. Located off Albemarle Rd. Beside a Fitness Connection with plenty of parking spaces to choose from. It's kind of a sketch area, but no issues at all. Wouldn't mind returning if I ever need to.”
“I was in desperate need of help with my hp computer. So I searched for a local computer repair shop and Amin's business address came up in the search. He greeted me as if I was a long time friend. He quickly repaired my computer as well as educated me a few things that I will hold dear to my heart for life. He is a successful businessman with the passion to serve others!! May God continue to bless Amin in all areas of his life!! :)”
“Hi my name is Rhonda Laney had a pleasure to talk with a young lady by the name of Joseline at 5618 Albemarle road near Chuck-E-Cheese Joseline was exceptional in her knowledge her customer service skills extremely pleasant if anyone needs help with a cricket service or phone please reach out to this young lady again her name is Jocelyn thank you Jocelyn for your expertise and helping me with my phone service today you have a warm spirit in your kindness keep up the wonderful work and your beautiful smile sometimes you never know what a person is going through and just that special person will help make their day and that's what you did for me thank you so very kindly and you have a wonderful day thank you again and please in one out there that need phone service play see Jocelyn the address is 5618 Albemarle road near Chuck E cheese”
“I received excellent service from Sandy and Valentina. They were both very friendly, professional, and helpful throughout the process. It was a pleasure working with them.”
“I bought a iPhone XR there and it was just perfect I forgot the name of the lady that helped us but she was very nice she gave me my case half price because it was my birthday but the only problem I had was when I got home and I checked the phone box there was no headphones and there was no charger adapter there was only a charger cord so my stepdad had to go to Walmart and get me the adapter but I never got the headphones imma call them and get my headphones”
“went in yesterday to upgrade my phone - rafael was amazing: fast, friendly, patient, and helpful. easiest upgrade ever!! will definitely be back for all my at&t needs :-)”
“Gina was amazing! She was understanding and so helpful with finding us the best deals. She explained the different options very well and explained the best path for us.”
“Probably the best Verizon customer service experience I’ve had over the years. The staff here—Silvia in particular—was incredibly helpful and even stayed well beyond their usual closing time to make sure all of the issues with my phones were resolved. Made a usually painful process so much better.”
“Christine was very knowledgeable and helped me transfer data to my new phone. Her customer service was excellent. The Westley Chapel AT&T will be the one I will use from now on. Thank you.”
“Rogers & yoana are the best employees, Chris(Manager) was even better. 5 Star 🌟 experience one of the best Cricket 🏏 Phone stores around.”
“Alayyah was the best! She helped me pick the phone that best suited my needs and budget. I never felt pressured into buying extras I didnt need. I will definitely be going back to this location in the future for all my att needs”
“I wanna give a shout out personally to Wendy. She was absolutely incredible. Probably one of the best customer service I've received in a very long time and that goes a long way. It's very hard to find good customer service these days she went above and beyond to make sure I was taken care of and even having to leave and come back to finish my downloading and it wasn't working she stayed even when she was supposed to leave and that's huge huge I really appreciate her. Whoever gets this survey or whoever gets notification of this. Wendy needs super praise!!!! she did an incredible job.”
“Julio was awesome!!! My husband and I are so happy with the service we received. He helped us find the best plan, answered all of our questions, and made the whole process super easy. His customer service went above and beyond. Shoutout to Mena as well, she was so kind and friendly and made us feel welcome. If you visit AT&T, ask for Julio and Mena. They are the bomb.com! Highly recommend!!!”
“The staff at the Cotswold AT&T store was outstanding. Don was very knowledgeable and professional. As a not very tech-savvy senior he was extremely patient with us and he set up and explained the different features of our new phones. 5 stars!”
“I cannot emphasize enough how incredible of an experience we had because of Antoine!! He was knowledgable, kind, helpful and thorough. It was the smoothest experience ever because of him! From the moment we walked in the door asking about upgrade options to the very end making sure the new phone was working perfectly, he was great. Thank you again!!”
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“The whole team at Indian Trail Victra is amazing. Very knowledgeable, great service and friendly. I never felt rushed to buy anything.
They even stayed after hours to help me get my phone up and running.
I will definitely be back to this store
Chuck M.”